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Geek Squad
- Electronics
- Kansas City, MO
About this business
Location details
8500 N Flintlock Rd, Kansas City, MO, 64157, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Look customer service in the store was nice but they wasted my time and it cost me 80$ to evaluate 'no available parts'. At least when I brought it to microcenter they checked first before I spent anything to send it out. Not the stores fault just a broken service system. Do what I should have done and find a local repairer or micro center. I did this before shopping for a new pc. Now it's just not worth it to me to buy anything from them or try to have them fix my Ally either. Polite staff but it cost me 80$ and half a day ... read more
Very happy with the service, Joe Lawrence was very fast and polite!!!
My daughter brought her Apple Mac book (less than 1 month old) here for Apple certified repair on July 30th, 2026 for a broken screen. Her "repair status" on apple support showed that it had been repaird and shipped as of Aug. 5, 2026. However, Best Buy GeekSquad then sent her an email on Aug. 11, 2026 that "the device has arrived at Apple's repair center and is currently in repair." Now my daughter leaves for college on Aug. 14th and she still doesn't have her computer back. Today is Aug. 13th.
Brought a gaming computer to them last year with the parts to assemble it, it worked for awhile but found out that the wifi card was not assembled correctly at all so it has not been working at all.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 42 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 6:00 p.m.
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