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Geek Squad
- Retail
- Jackson, MS
About this business
We know technology. From any make and model PC to home theaters, cameras, car technology and more, we can fix it - no matter where you bought it. We're here day and night, serving and protecting you by phone, in-store or on site. We're Agents for a reason and we have the highwaters to prove it. Our Guarantee We want to delight and surprise our customers, in a good way. So if you're not satisfied with your service, please contact the Geek Squad location where the service was performed and we’ll do everything we can to m... read more
Location details
6370 Ridgewood Court Dr, Jackson, MS, 39211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very Poor Customer Service - too many promises not enough action – They lied a lot about date of completion, about what's wrong,etc. It's more a corporation efficiency problem - the people at the stores send the computers to be fixed at the nearest service center [which is in KY for this branch]. The service center has no inquiry center and does not tell the stores anything about the progress of the fix, the diagnosis, how long until completion, etc. To cover up what they do not know, the people at the stores lie about what ... read more
A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. – In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arr... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4 star rating with 24 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
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