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Geek Squad

2.6

About this business

Location details

329 Tuttle Creek Blvd, Manhattan, KS, 66502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.628 reviews
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Feresamay L's profile image
Feresamay L 
2 weeks ago

Had an appointment, did get their early just incase, they where busy and didn’t mind that. Even when it ran into the appointment. But then the guy with black hair was free, looked at me and didn’t say a word to me, a few minutes later the phone rings and instead spent 10 mins taking a phone call regardless of the fact there where people waiting with seduced appointments. Incredibly rude. The next guy came out also confused to why he hadn’t helped me. Unfortunately I was directed to work with the rude man anyways and he told ... read more

Rosie Collins's profile image
Rosie Collins 
a month ago

I went to Geek Squad in manhattan December 2025 to replace my daughter's Nintendo switch controllers that weren't working. The clerk said although it says a different address they will be delivered to the address I provided. Months go by and I never received the controllers. I don't live in manhattan area so I called the store in hopes to try again. I was sent to a customer line and they said the package was sent out but don't have tracking information on it.... stay on the phone for over 30 mins only for them to say someone... read more

Kristy McKee's profile image
Kristy McKee 
11 months ago

Unfamiliar with Apple products. Can only follow prompts. Save yourself a trip. 

Jack Schrader's profile image
Jack Schrader 
3 years ago

Customer service was great and although Sony has some weird regional warranties (I bought my console in Europe) they did their best to help me find a solution. 

Krista D's profile image
Krista D 
3 years ago

Go elsewhere -- oh wait, you don't have many other options! The Geek Squad used to provide good service in 2020, but the clowns who work there are buying for #1 incompetent store. Ex: appointment on Sunday, told I needed a new battery. No advice on what battery given. Did research, order battery, go to store, installed (yay) BUT apparently work not checked by Geek Squad. Next morning, laptop won't start. Go back to store and told Come Back In 3 Days as No One Is Here Who Can Fix Or Look At Laptop!!! Not ok. Why have an appoi... read more

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.6 star rating with 28 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open on Monday at 9:00 a.m. 

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