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Geek Squad
- Electronics
- Albuquerque, NM
About this business
Location details
3741 Ellison Rd NW Ste D, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Left hand doesn't work with the right. 1. Scheduled to have a sound bar. 2. Scheduled to have my A/V installed, only problem was seems nobody communicated that to the installers, 2 guys are sent to install the same sound bar that was installed the week before. 3. Finally get appointment for A/V instalation, only problem is dude calls in sick, no backup available, after receiving text when he will be here.
I made an appointment through AppleCare to bring my 16 pro with a broken camera lens cover in for repair. As the option for broken lens covers was not in their drop down menu, I selected “damaged back” and called ahead to confirm they could fix it. The person I spoke with said they can and to come on over. Long story short, they waste your time and assume you have zero technical aptitude. They gave me the runaround on what they’d be able to do for me before telling me that they could not repair my phone because they had neit... read more
Awful. Poor Customer service. Staff treated me like an idiot. Made me wait two hours, while most of the team were not busy, some talking about each other. Pretty sad place, save your time go elsewhere.
Highly recommend Geek Squad. Whether you are getting a warranty plan for any sort of appliance or device you buy from Best Buy, or if you have an electronic issue with a computer, laptop, phone, etc. Every issue I've taken to them, they have been spot on and have knocked it out of the park, making me feel at ease and helping me resolve all issues. Highly recommend.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 70 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open on Monday at 9:00 a.m.
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