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Geek Squad
- Electronics
- Grand Island, NE
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
3404 W 13th St Suite 174A, Grand Island, NE, 68803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I am a Geek Squad Total Member I called them for help my OneNote application on Windows 11 Laptop. I got transferred 5 times and each time had to wait for the Agent to read my problem remarks. Then after waiting for each Agent to read my comments no one knew what to do and would transfer to another agent. I have been a member for well over 10 years, the repair service seems to be getting worse and worse I am sorry to say. Does anyone have any suggestions? Thank you Bill W.
Was on hold for 20 minutes nobody ever even answered so I hung up....20 minutes is a bit ridiculous just to set up an appointment to have setting fixed
One more one star rating. Horrid, nonexistent customer service. Manager was very helpful and saved his worthless employee. There is no way to call them, literally no way. Company policy.
Brought in laptop for slow running speed. $160 later and no explanation of what they did and the problem wasn’t solved. Awesome.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.4 star rating with 14 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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