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Geek Squad
- Electronics
- Fargo, ND
About this business
Geek Squad is located at 3902 13th Ave S, Fargo, ND. This location is in the West Acres neighborhood. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-7pm; Thu, 10am-9pm; Fri, 9am-9pm; Sat, 9am-9pm; Sun, 12pm-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
3902 13th Ave S Ste 600, Ste 600, Fargo, ND, 58103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I turn my pc in to get it repaired because I bought it there and I was hoping that they had knowledge of the products they sell but sadly I was charged 180$ for nothing. They could not fix it and wanted us to spend another 80$ to send it somewhere else and I waited for an hour and nobody wouldn’t acknowledge me and I tried calling them but it goes to voicemail instead during business hours. Terrible customer experience we will never go to geek squad again.
I was having troubles with my iPhone, specifically iCloud settings, apps not working, and software not updating. Michael spent multiple hours with me over the course of two days and helped me troubleshoot these issues. We eventually figured it out and it was a solution that I definitely would not have found without all the help. Also was not charged for this assistance which made it even better!
McKeon at the Geek Squad was an example of good customer service. He was patient and listened while I went on about the problem with the phone. He gave an estimate of the wait time and when it took a little longer kept me informed. Super nice young man.
I had one of their phone "professionals" replace a screen protector on my phone after the original one began peeling in under a year. In doing so, they damaged my screen with deep scratches before they applied the new protector on it. They must have dropped it while walking and the screen scraped on the floor. I seen one of the scratches right away but wasn't sure it was a scratch, though it was just a piece of debris like on my first one. After having this second protector on for only 2 months, I took if off due to peeling ... read more
Brought my computer in for crashing issues and they told me it was RAM related and had two sticks out. I found out the sticks weren't even in the same batch and worked perfectly fine and the issue was CPU related. I got an RMA and ran into the same issue again. I still had best buy total membership so I figured I'd see if they could figure it out. My computer would turn on and work for a while but would crash before I brought it in. They told me they tested a different cpu and that it worked so it was a CPU issue. After I go... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 56 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open on Monday at 9:00 a.m.
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