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Gbc Scientific Equipment
- Medical Supplies
- Pingree Grove, IL
About this business
GBC Scientific (USA) LLC designs, manufactures and markets a range of scientific instruments. Located in Hampshire, Ill., the scientific instruments comprise atomic absorption spectrometers (AAS), ultra violet-visible spectrometers (UV-Vis), inductively coupled plasma optical emission spectrometers (ICP-OES), inductively coupled plasma time of flight mass spectrometers (ICP-TOFMS) and high performance liquid chromatographs (HPLC). Additionally, the firm provides rheological analysis equipment. With offices in the United Stat... read more
Location details
151 N State St # A, #A, Pingree Grove, IL, 60140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a GBC Scientific customer for over 10 years and their service seems to be going downhill lately. I used to get return phone calls to answer support questions within hours, now it takes days and only after I leave several messages. When I ordered parts in the past, I always had them within a week, now everything seems to be coming from the manufacturer in Australia and it takes 3 to 4 weeks before I receive them. When I receive authorization to replace this unit next year, I will not be purchasing from GBC again.
GBC used to give great service, but now has been taking a week to return phone calls and email about support questions on the products they sell. When my machine is down, it costs my company money. Last week I order parts and ask for it overnight, I never get them. I asked for several months to get a quote on a replacement for my old Atomic Absorption Spectrometer and I do not receive a response. I guess I'll buy from someone else.
Frequently asked questions about Gbc Scientific Equipment
How is Gbc Scientific Equipment rated?
Gbc Scientific Equipment has a 1 star rating with 2 reviews.
When is Gbc Scientific Equipment open?
Gbc Scientific Equipment is closed now. It will open tomorrow at 9:00 a.m.
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