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Gaybrook Garage
- Auto Repair
- Essex, MA
About this business
Specialties: Since 1929, Gaybrook Garage has been serving the Essex community with full service auto repair for all makes and models. Our experienced and certified technicians can perform all scheduled maintenance and check-ups, as well as unplanned repairs. We also offer Massachusetts state inspections and full-service gas as well. For most people, auto maintenance and repair is not fun or convenient. We strive to make the process as easy and enjoyable as possible with state-of-the-art diagnostic equipment and friendly serv... read more
Location details
152 Western Ave, Essex, MA, 01929, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
After being told I need a $5-6K repair at a place in Gloucester, I brought my car to Gaybrook for a second opinion. They did the same job, plus more, for about $3500. Never going back to the other place.
This is where I go for my inspection stickers, since the are one of the few that do inspections on Saturdays. But I was disappointed to find that they are now closed on Saturdays until April
I pulled in to get gas about 5 minutes before they closed. The lights were all on. The OPEN sign was on. I sat and waited. Nobody ever came out despite the fact that one of the employees was moving a truck in the lot when I pulled in. It takes about two minutes to fill the tank of a Genesis. Instead they shut the lights off. They never even came to tell me they were closed. Lousy service is all too common, but being rude to customers is unacceptable. Hey Dumbo, don't irritate return customers. There's more to running a busin... read more
I had an appointment for my truck, but my car died and I called to push out the truck appointment. They told me to bring the car instead. It’s a Saab, which can be tricky, but I brought it in. They had it for a week and didn’t even look at it, when I called to check the progress they told me that it was too complicated for them. They could have told me a week ago so I could make other arrangements. Plus other times I’ve tried to get cars in they are way too busy and have 3 week wait times.
Frequently asked questions about Gaybrook Garage
How is Gaybrook Garage rated?
Gaybrook Garage has a 4.7 star rating with 69 reviews.
When is Gaybrook Garage open?
Gaybrook Garage is open now. It will close at 6:00 p.m.
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