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Gateway Sewer & Drain, Inc.
- Septic Services
- Sunset Hills, MO
About this business
Specialties Gateway Sewer & Drain in St. Louis, Mo., is a full-service sewer and drain cleaning company. Our family owned and operated company has served residential, commercial, industrial and municipal clientele for nearly 15 years. We are accredited by the Better Business Bureau (BBB) and part of Plumbers' and Pipefitters' Local 562. We are your sewer cleaning, un-clogging experts for anything that backs up in or around your house. We excel at Hydro-excavation and flushing for commercial needs. Anything with pipes: underg... read more
Location details
11070 Gravois Industrial Ct, Sunset Hills, MO, 63128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a plumbing emergency in the middle of the Covid-19 pandemic, and were assured that Gateway Sewer & Drain followed CDC and local St Louis City/County guidelines, including mask, gloves, booties, etc. It was completely untrue -- the technician took no safety precautions whatsoever.
DO NOT USE THIS COMPANY!!! they say they are cheap compared to other companies, well there is a reason for that... not once but twice had to have them called ($200) each time, and said they fixed the problem. When asked why the drain backed up I was told some bs excuse that my pipes “were in rough shape” and because of this could not get a camera down there to find my clean out. This wasn’t true at all! When I called the second plumber who came out, he basically said that I would need to repair my pipes under the house in or... read more
⭐️⭐️⭐️⭐️⭐️After another company couldn't get the job done after 2 days, we called Gateway. They gave us a same day appointment window between 10-2. Cody called at 11 and had the job done by 11:45. Cody was courteous, knowledgeable and professional. The other company was going to charge us $700. Gateway only charged us under $200. I will recommend them to everyone.
always great and prompt service
Gateway sewer provided poor service and communication. They misdiagnose my clog, never finished the work and still charged me significantly more than the competitors. When I followed up they refused to compromise at all. I am a business owner myself and would never have taken that stance.
Frequently asked questions about Gateway Sewer & Drain, Inc.
How is Gateway Sewer & Drain, Inc. rated?
Gateway Sewer & Drain, Inc. has a 3.9 star rating with 101 reviews.
When is Gateway Sewer & Drain, Inc. open?
Gateway Sewer & Drain, Inc. is closed now. It will open on Monday at 8:00 a.m.
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