Gateway Dental Group and Orthodontics

aemcdonald 

on Yellow Pages

11 years ago

After getting an appointment with these people from these people for me and my son, I find that they are rude and incompetent when it comes to customer service. Not only did they destroy my morning by not being able to find my health care provider. with no apology at all the secretary asked me to leave with no remorse when I complained. I asked for the owner to come out for me to voice my concerns, even after agreeing with me that his incompetent secretary did not respond to my situation appropriately I still got no satisfac... read more

chauntel.arbuckle1 

on Yellow Pages

12 years ago

Would you like new tooth smell with that procedure? Upsell,Upsell and more upsell. I never could get a straight answer on how much my procedures were going to be, and it always changed the minute I sat in the dental chair. Went to this office four times, only one procedure done. The three other visits were used as upsell appointments. Had the feel of a timshare sales pitch and so many specialists there wasn't a regular dentist to be found. And by the way...Yes you will be told you have MAJOR peradontal disease everytime. And... read more

nothappyatall222 

on Yellow Pages

13 years ago

Well not be returning. In March 2010, I came in to get a crown and was in the office for almost 4 hours because the dentist had two other patients at the same time. Had be not already numbed me I would have got up and left. I really wish I would have because two years later... I'm being told that my crown does not fit right and if I don't get it replaced then I will risk losing my tooth altogether. So now I have to pay AGAIN because the job was not done right the first time. 

juliew245 

on Yellow Pages

13 years ago

I spent over $2,000 to fix, repair and replace the shoddy work performed on 3 different teeth from this office! I left for so many reasons, cement being left in my gum line after a crown was just one reason - I later needed a root canal because I developed an infection! An onlay also failed after 3 yrs and I was left with a decaying tooth that now needed a crown. I had to spend $1,200 of my own money to fix it, because 3 yrs was not long enough for the insurance company to cover their portion. I tried to work with him severa... read more

scammedbadly 

on Yellow Pages

14 years ago

Beware, make sure you read the fine print on the coupon. if you expect to get a teeth cleaning you better make sure your gums dont bleed or have any other problems. They will x-ray your teeth, evaluate them and tell you that you need $3000.00 worth of stuff done, if you dont do it, then they dont clean your teeth and you are out $39.00. Very dissapointed, I am new to the area and looking for a dentist for my family. Needless to say I will not be going back to this place.