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Gateway Auto Repair

3.2

About this business

At Gateway Auto Repair we evaluate ourselves by the satisfaction of our customers. Your car repair is our mission. At Gateway Auto Repair our core values revolve around the 5 service dimensions criteria below. Call for Same Day Service! 5 service dimensions Reliability- Ability to perform service dependably and accordingly. Responsiveness- The willingness to help customers and provide prompt service. Assurance- The knowledge and courtesy by employees and their ability to convey trust and confidence. Empathy- The caring indiv... read more

Location details

5601 244th St SW, Mountlake Terrace, WA, 98043, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
3.2141 reviews
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Mel RE's profile image
Mel RE 
on Google
a month ago

Rude, disrespectful , can’t even give you a time range on how long a simple maintenance check might be when you have an appointment. And hangs up on you. 

alaa marid's profile image
alaa marid 
on Google
a month ago

I’m deeply disappointed and disturbed by my experience at this shop. Not only was the owner rude and unprofessional, There is absolutely no excuse for that kind of behavior—especially in a place of business that deals with the public. I went in expecting basic respect and fair service, and instead I was met with hostility and discrimination. It’s unacceptable, and it’s something people need to be aware of before giving this place their business. No one should have to tolerate that kind of treatment—ever. I will never return,... read more

John Jones's profile image
John Jones 
on Google
a month ago

Went today to request a system flush and a thermostat replacement as it is getting warm on the highway (not in idle nor during city driving). The technician asked me if it was overheating; I said "yes, a little" so he walked out to the car (Dodge Durango) and asked me to pop the hood, which I did. He found that I was low on coolant; he went to the shop, brought coolant out and topped off the system. He charged me $50 for this top off. During the look at the cooling system (5-6 minutes?) most of what he told me (about 80% giv... read more

Torika St Clair's profile image
Torika St Clair 
on Google
2 months ago

Easy to talk to someone and have my car ready. Sometimes it's a wait but they always get my car back on the road :) 

F. Jones's profile image
F. Jones 
on Google
3 months ago
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Frequently asked questions about Gateway Auto Repair

How is Gateway Auto Repair rated?

Gateway Auto Repair has a 3.2 star rating with 141 reviews. 

When is Gateway Auto Repair open?

Gateway Auto Repair is closed now. It will open tomorrow at 8:00 a.m. 

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