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Gastonia Cadillac
- Automotive
- Lowell, NC
About this business
Location details
831 S Main St, Lowell, NC, 28098, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I highly recommend this dealership to anyone considering buying a vehicle. I live in ******** and found one of their vehicles online. When I called, ******* picked up the phone and gave me honest answers to every concern I had. Soon after, I was contacted by the Sales Manager, *****, who made me feel even more confident about the process.They picked me up from the airport, and everything absolutely everything was exactly as promised. From start to finish, this was hands down the best car-buying experience Ive ever had.These ... read more
From start to finish this has been the best car buying process I have ever been through. Their is no sales tactics with them, they are detailed, honest and their communication far exceeds any other dealership. ******* (sales), **** (sales manager), and ***** (General Manager) are beyond amazing, words can not even describe how comfortable and easy they have made it. I love my new car and couldn't be happier!!!
This is a horrible place to go to me and my husband were treated poorly and racist I will never go back there.
They stole change out of my car. I noticed because I keep quarters in my front door for grocery shopping at aldis and when I went this morning it wasn't there. I just picked up my car and the door stays locked and no one drives it.
Business response:
We regret if any customer has anything stolen or damaged while their vehicle is in our possession. We attempt to secure every vehicle but it is a large lot with lots of vehicles. If the customer would have reached out to me personnally i would have been glad to reimburse her for the lost change. This is still the case. We appreciate her business and would like to retain her as a customer.
They have the most disrespectful and lying staff the mechanics will get over on you and the service team as well, horrible service They will add more mechanical issues to your car then it had when you take it there they over charged for Labor fees and change vin numbers that do not match car fax report if you want your car *********** do not take it here very very bad mechanics and service
Business response:
After reviewing **************** service history, i feel comfortable in saying we have been nothing but professional and accommodating. We have completed repairs at no charge to the customer, provided loaner vehicles at no charge and worked with his extended warranty company on his behalf. Regarding the claim we changed VIN numbers, that has never happened and never will. We have attempted to satisfy the customer but apparently have been unsuccessful in doing so.
Frequently asked questions about Gastonia Cadillac
How is Gastonia Cadillac rated?
Gastonia Cadillac has a 3.4 star rating with 48 reviews.
When is Gastonia Cadillac open?
Gastonia Cadillac is open now. It will close at 8:00 p.m.
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