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Gas Doctor

2.9

About this business

Hot water heater repair, boilers, furnaces, ranges. With over 20 years of experience with Rhode Island's Providence Gas Company and a certificate to work on natural gas products (including boilers and water heaters; furnaces, kitchen, space, and ceiling heaters; pool heaters; ranges and dryers; natural gas fireplaces and restaurant equipment), why not let Gas Doctor service all of your natural gas and propane appliances?Conveniently located in Cranston, The Gas Doctor is a family run business. Rates start at $99 for the init... read more

Location details

38 Frances Dr, Cranston, RI, 02920, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.929 reviews
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Thomas A.'s profile image
Thomas A. 
10 years ago

Gas doctor = RIP OFFS , since this company has been bought out it has gone done hill in service and ethics. Extremely high mark ups on parts and rate per hr. And another thing, you better hope the parts they install are working properly because if not , you will be charged for labor all over again if they come back for the no good part they installed. RI area call Affortable heating, great technician and honest. 

Ej M.'s profile image
11 years ago

Gas Doctor replaced heating control board our church's parsonage. The company charged $655 for the part and $179 for the labor. We investigated the price of the board and it is $279 at Smithfield Plumbing and Heating Supplies. The owner said he always charges 100% markup of the part. The question is why? He charges the labor and he is not an authorized dealer or supplier. Why does he make $376 from the part? Because he picked it up from the supplier? This is ridiculous and unethical. Even car dealers would not make over 100%... read more

Ruth M.'s profile image
13 years ago

Bad customer relationship – The company is good at ads but not on service and customer relationship. They charge more than they deserve. This company will not get my repeat business. 

Lucille M.'s profile image
Lucille M. 
13 years ago

Misleading Yellow Page Ad – I needed service for a gas fireplace & I looked in the yellow pages. I live in South Kingstown and Gas Doctor ad said "serving Narragansett & surrounding areas." No company address was listed. The serviceman was very nice and fixed the problem in reasonable time, but the bill was higher than expected. He explained there was a $50 travel cost because the company is located in Cranston. The ad led me to believe it was local. There is a South Kingstown service I could have used, had I known about the... read more

DRiha's profile image
15 years ago

GREAT SERVICE – I HAVE USED THIS COMPANY FOR AT LEAST 12-15 YEARS.THE FIRST TIME I NEEDED HELP WITH MY AIR CONDITIONING UNIT. THE GAS COMPANY HAD STOPPED THEIR ANNUAL SERVICE AGREEMENT.THEY WERE THE FIRST ONES TO REPLY.STEVE CAME BY AND TOLD ME HOW HE HAD BEEN WORKING FOR THE GAS COMPANY FOR 20 YEARS AND COULD TAKE CARE OF ANY GAS APPLIANCE.I GAVE HIM THAT JOB AND AFTER HE WAS DONE AND THE INVOICE BEING JUST RIGHT , I DECIDED TO KEEP HIS NUMBER ON TOP OF THE LIST.MANY YEARS WENT BY , MANY SERVICE CALLS LATER I STILL CALL HIM... read more

daveZ's profile image
15 years ago

the Gas Dr. burned me! doesn't deserve one star – not only did they over charge me, they installed a wrong part in my furnace, causing flames to shoot out the air intake, putting my family at risk. The owner.Steve, is very unprofessional and cursed at me over the phone and told me to go F myself when I tried to resolve my issue If you choose to use the clown, be sure to keep an eye on the clock as he over charged me and I had to take him to court to get the over charge reversed. The owner is the most unprofessiona person I h... read more

DSpirito's profile image
DSpirito 
16 years ago

Great Company as well as Great customer service!!! – I want to share with you a situation I was in that I don't wish on anybody. This spring my wife and I decided to convert from oil to gas. We needed to find a plumber to come in and do the conversion once National Grid put the gas line from the street to our house. We looked into several plumbers who came and gave us a quote. We decided on the plumber who was highly recommended by a close relative. On 9/17/08, He started the job and faced some barriers which caused him to b... read more

25672's profile image
16 years ago

I believe that the "Gas Doctor" is one of the biggest rip offs around. – Aside from the technician being courteous, I was taken advantage of and way over charged by about $175.00. The job took only 10 to 15 minutes and I was charged $150.00 labor. Their technician diily dollied and proceeded to go in and out to waste time. After spending all this money he proceded to tell me that he still could not turn on my gas and recommended my chimney be swept due to blockage. Once my chimney was swept I was told that they would come ba... read more

rotty14's profile image
17 years ago

Not recommended – I wasn't too shocked at how my service call went however I was very displeased with how the company operates. The technician was friendly yet not overly helpful and quick to spend 10 minutes telling me what I already new about my fireplace and charge me $89 This is posted on the website for the first 1/2 hr. charge but comical to think that with no real solutions to improving my fireplace or evaluating whether my venting was properly installed I would ever consider calling them again. It was a nice quick $8... read more

Frequently asked questions about Gas Doctor

How is Gas Doctor rated?

Gas Doctor has a 2.9 star rating with 29 reviews. 

When is Gas Doctor open?

Gas Doctor is closed now. It will open on Monday at 9:00 a.m. 

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