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125 Edgeware Rd #15, Brampton, ON, L6Y 0P5, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Just purchased a new retractable hose reel and absolutely love it! That’s not the issue. When trying to register the product for the 5 yr warranty, I had issues with the website and decided to call the customer service number. The woman I spoke with was condescending and extremely unhelpful. She seemed annoyed and wasn’t able to give me any information regarding the warranty besides “hold on to your receipt.” I expect better customer service, especially considering the cost of the product! $350 for a garden hose isn’t cheap!... read more
Very good customer service.
We are lucky to own many German quality Gardena tools. They make our gardening so much more pleasant. As everything else in life, some may need maintenance, so we sent our automatic hose reels in for service. One was damaged while returning to us via a courier company. One email to customer service was replied by Darren telling us that he would exchange the damaged unit with a brand new one. Not only is their equipment first class but so is their customer service ! Thank you Darren and Gardena.
Gardena Canada Ltd. has a 3.5 star rating with 38 reviews.
Gardena Canada Ltd. is open now. It will close at 6:00 p.m.
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