Garden Court Health Supplies

Lyudmila Danilova 

on Google

a month ago

ABSOLUTELY HORRIBLE COMPANY. If I could give ZERO stars, I would. We waited THREE WEEKS for essential medical supplies for an elderly person. Today, the driver finally called saying he was downstairs. I couldn’t answer immediately, but I called back literally seconds later — and they told me he had already left. He didn’t wait, didn’t ring the doorbell, didn’t try the intercom, and made no real attempt to deliver the supplies. I immediately asked them to have him come back since he had just been outside, but they refused and... read more

C B 

on Google

3 months ago

Awful! This was who Anthem gave our contract to for my mother’s home healthcare supplies. We suffered through their incompetence for two years. They never once came when they said they would – 100% fail rate. Totally incompetent and unreliable. We complained enough that Anthem switched us to another company. 

Tiny S 

on Google

8 months ago

I was expecting a delivery this week. Nothing came so I called to ask about the status of the supplies. The representative who took my call said that there is a new Medicaid requirement that they receive a script and an authorization from the insurance company. They proceeded to push me to book with Vantage who works with them to provide scripts. I felt I was being pushed to book with vantage. So I refused. I also complained that they did not tell me this in advance so that I can meet this new requirement and they said there... read more

LYR 

on Google

a year ago

I am in agreement with one of the reviewers. Due to a clerical error my mom's Medicaid coverage was paused and reached out to this supplier and they confirmed they could not deliver supplies until the account was reactivated. When the account was reactivated all of a sudden we are told we cannot receive a certain amount of supplies since we are dealing with Garden Health and another supplier. Huh? I relayed that there has only been one supplier (Garden Health) and where did this come from? We receive a surely response of "th... read more

MJ SunGoddess 

on Google

a year ago

The staff is ridiculously incompetent. Take your business elsewhere. This people think they know more than the doctors. The scripts are electronically signed and then rubber stamped and they still want someone to write on it after it’s filled out from the computer which would void the script ultimately. I can see why they already have such a low rating.