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Garage Gem
- Home Services
- Stuart, FL
About this business
The garage is often the largest and most underutilized space in your home. Garage Gem will help you turn this area into an organized and functional garage of your dreams. We offer Gorgeous Garage products which are top of line. We install Cabinets, shelving, overhead shelving and garage flooring. Give us a call for your no cost estimate today.
Location details
708 NW Buck Hendry Way, Stuart, FL, 34994, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Same experience. He owes us money and no way to contact him. He seems to have "ghosted" his customers. Randy Cooper seemed to be a hard working nice guy who apparently has fallen on rough times but robbing from customers only makes it worse.
The new owner ( Randy) does not respond to any calls about failing garage floors. The garage floor had a lifetime warranty for any failures. Randy's cell number is inoperable or blocking calls, the business phone has a voice mailbox that is full, so you can't even leave a message. Avoid this company, customer support for warranty repairs is a joke. My repair is a relatively small repair that would be a simple quick fix, but it will get worse if not fixed. Look at all the absolutely horrible reviews.
Similar issues as others with non-responsive Randy Cooper. They owe me a redo on the garage floor and he committed to doing so back in February but now - crickets! No response, phone # isn’t correct and their website is down. Floor is bubbling, breaking apart and while they came to inspect in January 2024, nothing has been done after agreeing the floor needed to be completely redone. Sad that businesses run this way and it appears it occurred after Randy bought the company from the previous owners.
This is the second time we have used GG. The second time, I’m having issues and now can’t reach them. Be aware
Worst nightmare … floor it’s peeling off and Randy never came back to fix such a horrible job … it’s truly sad …
Frequently asked questions about Garage Gem
How is Garage Gem rated?
Garage Gem has a 4.4 star rating with 125 reviews.
When is Garage Gem open?
Garage Gem is closed now. It will open on Monday at 9:00 a.m.
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