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Gap

4.1

About this business

Location details

165 Stanford Shopping Center, Palo Alto, CA, 94304, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.1207 reviews
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Allison A.'s profile image
Allison A. 
10 years ago

Very nice staff in this store. Always helpful. 

Dietrich B.'s profile image
Dietrich B. 
11 years ago

Horrible customer service No one ever acknowledge a single person in store The staff made customers feel like they were intruding as well as bothering them Save your money go to Dillard's or Macy 

ndevine's profile image
11 years ago

Ugh I try not to go to this location, but it's a large store so they often have stuff in stock I can't get at other locations. Parking is a challenge, but you can usually find a structure spot. Staff is helpful. 

ndevine's profile image
11 years ago

You'll have to pay to park and you'll wait forever for a dressing room. But if you're in the area this is a nice big store with lots of sales rack items. I often just pick up what I think I want, go home and try it on, then return it to a location closer to me with better parking. 

ndevine's profile image
11 years ago

Nooooooo! The Glendale mall. Stay well away. There are many better locations without attitude and parking nightmares where you don't have to walk through a mall. 

eric r.'s profile image
12 years ago

If you want to recieve service "like you remember it", see Dara @ the Gap!!! Great Customer Service, Thank you for always taking the time and truely being Authentic. 

nancy h.'s profile image
nancy h. 
12 years ago

The old Navy in Colma are all nice but the manager James is kind ,proffesional and classy. 

Girl A.'s profile image
13 years ago

Waste of time – Items on "clearance racks" and marked as "on sale" were rejected as such at the checkout, to the point that the manager elevated her voice, and increased her anger when questioned about why they weren't "on sale" when the sign, and the merchandise clearly stated that they were. She became so defensive and held so firm to her belief that the customer was wrong, that she chose to lose a $400 sale rather than honor the discount. The clerk also displayed a rude, hateful attitude, explaining that she had the flu a... read more

Weinerschnitzel's profile image
Weinerschnitzel 
13 years ago

Banana Republic used to be my favorite store – The people are helpful, so this has nothing to do with the staff or service but god has the merchandise become dull and drab. No style or creativity. It's sad. Everything looks like what a secretary would wear to the office. 

Frequently asked questions about Gap

How is Gap rated?

Gap has a 4.1 star rating with 207 reviews. 

When is Gap open?

Gap is closed now. It will open at 11:00 a.m. 

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