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Galo Rodarte
- Healthcare
- El Paso, TX
About this business
Location details
400 E Robinson Ave A, El Paso, TX, 79902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My family has been patients here for over 20 years. In all that time, the wait was consistently 4-5 hours per visit, no matter when you arrived. The office is disorganized and this never improved. When my father finally spoke up about how unacceptable and disrespectful this was to our time, we received a certified letter terminating the entire family as patients. Two decades of loyalty, and this is how it ended over a fair complaint about being kept waiting for hours. If you value your time or expect a practice to handle fee... read more
His staff is running around with their heads "cut off", they overbook patients, have you wait for hours. I had an appointment at 1pm, didn't get to see the doctor till 3 1/2 hours after my 1pm appointment. I believe this is because the office closes at 5pm and the poor in judgment personal wanted to go home. I wonder if the doctor knows how his office is being operated. Desperately need to find another doctor.
The wait to see the Dr or NP is 2 hrs minimum! You can't sign in and leave, you have to sit in the room and wait. Additionally, front office staff are short and dismissive when asked questions. They demand a urine sample but don't have the materials necessary to meet the needs of a 92 yr old fragile patient. They expect a urine sample in their cup, that's a ridiculous request for someone who cannot stand, nor balance on their own. Much less aim. The doctor, NP and some MA's are pleasant. I would not recommend this office.
Writing this as I am here waiting to be seen. It is 1pm and my appointment was at 10am. I still have not been seen by Dr.
Wise doctor that provides extensive detailed assessments.
Frequently asked questions about Galo Rodarte
How is Galo Rodarte rated?
Galo Rodarte has a 3.2 star rating with 26 reviews.
When is Galo Rodarte open?
Galo Rodarte is closed now. It will open on Monday at 9:00 a.m.
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