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Gallery Eye Care
- Doctors
- Boston, MA
About this business
Location details
2304 Washington Street, Boston, MA, 02119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I wanted to support this business because the doctor is great, and I really tried several times to give them a chance. The customer service is so awful. 1) The call wait time is horrendous. 2) The appointment scheduling is so far out into the future. 3) The wait time to be seen during the appointment was longer than 30 minutes. People who dropped in without an appointment were seen before me, well into my appointment time. 4) A sale seems more important than anything. I ordered glasses twice from here. After receiving the ne... read more
Every time we go into this store we're treated like family from the beginning to the end of our visit! Great selection of Eyewear and the entire staff is super helpful and professional!
I'm reluctant to write this review since they helped me fix a missing nose-pad on my glasses but the service ended up severely damaging my lenses. As you can see, there are deep grooves around the nose-pads caused by the tool used. I'm mostly concerned the technician scratched the lenses twice; accidents happen, but please terminate a minor repair like nose-pad attachment if the expensive lenses are getting gouged!
Frequently asked questions about Gallery Eye Care
How is Gallery Eye Care rated?
Gallery Eye Care has a 4.1 star rating with 70 reviews.
When is Gallery Eye Care open?
Gallery Eye Care is open now. It will close at 6:00 p.m.
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