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Galleria Furniture

4.4

About this business

Galleria Furniture has been family owned and operated since 2005. We strive to provide you with quality furniture and service at rock bottom prices. Galleria Furniture also has the largest showroom and mattress department in the state. We travel the nation looking for close outs so we can pass the savings on to you the consumer. If you buy today you can get it today as we are one of the only companies in Oklahoma that offers same day delivery . We were also the first to offer free local delivery. Please call or visit for del... read more

Location details

3700 W I 40 Service Rd, Oklahoma City, OK, 73108, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.42,641 reviews
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steven n.'s profile image
steven n. 
3 months ago

I would sleep on floor then buy furniture there bad bad experience 

Liz G.'s profile image
8 months ago

Excelente servicio y el personal muy amable 

Eric M's profile image
Eric M 
a year ago

If I could put less than 5 stars I certainly would. This company is nothing short of corrupt, along with an incredible amount of dishonesty and what amounts to theft. I bought a couch on a Monday and picked it up that Friday. I was told if any damage is found to immediately contact them. Since no damage was found, of course I didnt contact them. Realizing that Friday that the couch wouldnt fit in the ************* we thought it would, we boxed it back up without sitting on it, and took it to ************* to find another cou... read more

Business response:

I checked your account and see that we did return the furniture for a reselection. I am sorry for the confusion on the return policy when you have picked up the furniture. I am glad you were able to get new merchandise. 

Roseann R.'s profile image
Roseann R. 
a year ago

From the salesman to the cashier to the delivery people they were all great. Thank you very much for my new loveseat. 

Jamie S's profile image
Jamie S 
2 years ago

I bought a sectional on July 31st 2021 and had to wait 6 weeks to receive 3/4 of the sectional. One of the power recliners didn't work properly, so Galleria sent out a tech to look at it. He couldn't figure out the problem, so he ordered the power mechanism to replace. 6 months later still waiting on part, so Galleria "talked to manufacture" into replacing for us. We received on piece in Oct. of 2021 that the fabric for the back had a cut in it, but didn't know until we unpacked box. Galleria customer service told me 9 days ... read more

Business response:

I just spoke to customer service regarding your long wait. It is my understanding that you received a call back from our customer service manager yesterday letting you know that the manufacturer has agreed to replace both pieces instead of only allowing repairs. The labor shortage as well as employee turnovers has definitely affected Galleria and we are sorry you have been affected by this. I was told it could be ******* before we get the new pieces in, so there is still a while to wait. I have got a reminder set up in my ca... read more

zTrey G.'s profile image
zTrey G. 
2 years ago

I purchased furniture to complete two bedrooms on Oct 10, 2022. I was told that my order will be within two days. The delivery was Oct `12, 2022. However, only a fraction of my items was delivered. I called the store and was told that the other items were not available yet. They are on backorder... first I heard of this. Why wasn't this mentioned at the time of purchase? The items that were delivered did not match what I purchased so I went back to the store to speak with the saleswoman, and she said "This is the displ... read more

zTrey G.'s profile image
zTrey G. 
2 years ago

I purchased furniture to complete two bedrooms on Oct 10, 2022. I was told that my order will be within two days. The delivery was Oct `12, 2022. However, only a fraction of my items was delivered. I called the store and was told that the other items were not available yet. They are on backorder... first I heard of this. Why wasn't this mentioned at the time of purchase? The items that were delivered did not match what I purchased so I went back to the store to speak with the saleswoman, and she said "This is the displ... read more

Tiffany W's profile image
Tiffany W 
2 years ago

I purchased furniture from Galleria furniture May 31,2021. The first and initial issue begin when the furniture I paid for was not delivered until the last week of July. My next complaint was the very expensive furniture did not hold up. My furniture sees very little traffic or use because I live alone. Therefore, you would think and expect high quality materials to last a decent amount of time. However, within less than one year the recliner was permanently tilted, sitting, and leaning noticeably to the left. Also, one of t... read more

Jordan H's profile image
Jordan H 
2 years ago

We bought a *** and a ******** from Galleria on the same day. Both were floor models because they claimed they were both the last in stock. They said they would hold the *** for us until we closed on the new house & were ready to pick it up, but they could only hold the ******** for 72 hours. So we decided to go ahead and take the ******** the same day - we didnt want people laying on it for another month anyway. They told us to drive around to the bay and they would load it for us, so we did. They put it in a plastic bag, l... read more

Business response:

Galleria Furniture has scheduled a delivery to exchange the mattress that is damaged. Due to sanitary reasons, it is against our policy to take back any mattress that has been in a customers home for a month. We are sorry the situation with your purchase wasn't immediately recognized as an exception to our policy. We are happy to make the exchange and offer free delivery for the mattress. Our apologies for the hassle this has created for you. 

Frequently asked questions about Galleria Furniture

How is Galleria Furniture rated?

Galleria Furniture has a 4.4 star rating with 2,641 reviews. 

When is Galleria Furniture open?

Galleria Furniture is open now. It will close at 8:00 p.m.  

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