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G R Smith Hardware
- Hardware Stores
- Mount Vernon, OH
About this business
Location details
101 S Mulberry St, Mount Vernon, OH, 43050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What a great store! Very helpful and knowledgeable. Courteous and do not try to “upsell” on their inventory. I can’t believe someone left a bad review here because they were asked by the staff if they needed any help a few times. That’s what makes this store exceptional and a stand-out; that’s why people go here. If you want no assistance and to feel like you’re a burden, by all means, go to Lowes. If you want individual attention to help with a problem you may be having, go here. Nice store and awesome people.
You don't need to ask a customer if they need help every 30 seconds. Sometimes a customer just wants to shop in peace. I left after the third time and won't be back.
Sent my wife to get some washers only for her to be given the wrong washers. I went to return them only to be turned away because I didn't have the card. I ended up buying the correct washers at lowes for half the price and returned with my wife's card to return the ones she bought. They price checked the washers like I was trying to cheat them (they were bought and attempted to be returned within an hour). I usually try to shop local but will never be back. Horrible customer service.
I love mom and pop stores like this. Yes the prices are a bit higher... but they have everything and they are a pleasant bunch. They are worth the convenience of the location. The extra price has save me hundreds if not thousands... travel expenses.
These folks are the best in customer service! There is no walking around searching for what you need; they walk you to it! Just great people, friendly, kind, and they value you and care about you as a customer!
Frequently asked questions about G R Smith Hardware
How is G R Smith Hardware rated?
G R Smith Hardware has a 4.9 star rating with 171 reviews.
When is G R Smith Hardware open?
G R Smith Hardware is closed now. It will open at 9:00 a.m.
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