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G R Smith Hardware
- Hardware Stores
- Mount Vernon, OH
About this business
Location details
101 S Mulberry St, Mount Vernon, OH, 43050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I often shop there because I don't want to purchase 10 or 20 of an item as only 1 or two will do. The customer service is great often assisting in solving repair problems. Very nice store and employees.
What a great store! Very helpful and knowledgeable. Courteous and do not try to “upsell” on their inventory. I can’t believe someone left a bad review here because they were asked by the staff if they needed any help a few times. That’s what makes this store exceptional and a stand-out; that’s why people go here. If you want no assistance and to feel like you’re a burden, by all means, go to Lowes. If you want individual attention to help with a problem you may be having, go here. Nice store and awesome people.
You don't need to ask a customer if they need help every 30 seconds. Sometimes a customer just wants to shop in peace. I left after the third time and won't be back.
Sent my wife to get some washers only for her to be given the wrong washers. I went to return them only to be turned away because I didn't have the card. I ended up buying the correct washers at lowes for half the price and returned with my wife's card to return the ones she bought. They price checked the washers like I was trying to cheat them (they were bought and attempted to be returned within an hour). I usually try to shop local but will never be back. Horrible customer service.
Frequently asked questions about G R Smith Hardware
How is G R Smith Hardware rated?
G R Smith Hardware has a 4.9 star rating with 173 reviews.
When is G R Smith Hardware open?
G R Smith Hardware is closed now. It will open at 9:00 a.m.
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