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5305 Marlain St, Hillcrest Heights, MD, 20748, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Don’t answer the phone. Won’t return calls and just a company that should not be in business.
I am writing to formally express my extreme dissatisfaction with the level of service I received from one of your receptionists. On [date], I contacted your company with a simple request regarding my washing machine, and I was met with a shocking level of rudeness and unprofessionalism. The receptionist was not only unhelpful but also dismissive, providing no effort to resolve the issue or offer any assistance. This behavior forced me to seek support from my warranty company directly, which is completely unacceptable and a w... read more
This company was sent to me through American Home Shield home warranty service. My request was sent on the 12th and they came out on the 17th with 2 technicians. They said that my appliance was not repairable and then never sent in the diagnosis form to AHS so now I am stuck waiting for another week to get my appliance replaced because AHS and myself cannot get in contact with Gm Appliance Service. Horrible customer service and no-one return phone calls.
I have been without a refrigerator for a month waiting for this company to confirm the status of the part they claim they ordered. I have called over several times. This company was recommended through American Homeshield and my claim has been escalated. They do not answer the phone or return calls. I would give this company zero starts for unprofessionalism and customer service.
G M Appliance Services LLC has a 1.5 star rating with 46 reviews.
G M Appliance Services LLC is closed now. It will open tomorrow at 9:00 a.m.
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