Furniture Row's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Furniture Row

4.6

About this business

Location details

1370 Plaza Blvd, Central Point, OR, 97502, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.61,691 reviews
Select a rating
Mike D's profile image
Mike D 
2 years ago

Junk. Don't buy anything there. We bought 2 loveseats. Granted they were vinyl but not cheap. We have no children or pets. All we do is sit on these loveseats. They are starting to peel. It just comes off in strips. As I said, THREE years. Tried to get receipts as I lost ours. Was told at **** store they don't have one. Finally found someone who was able to find receipt and emailed it to me. When I contacted corporate they said warranty had expired and nothing they could do. I asked for the name of the manufacturer so I woul... read more

Business response:

We're sorry ************* is unhappy with his purchase from March of 2019. Unfortunately, once vinyl has cracked it needs to be repaired otherwise debris can eat away the finish and cause further damage and peeling. Luckily, this material can be repaired by a qualified technician and I have passed along the information for a repair company in his area. 

Mike D's profile image
Mike D 
2 years ago

Junk. Don't buy anything there. We bought 2 loveseats. Granted they were vinyl but not cheap. We have no children or pets. All we do is sit on these loveseats. They are starting to peel. It just comes off in strips. As I said, THREE years. Tried to get receipts as I lost ours. Was told at **** store they don't have one. Finally found someone who was able to find receipt and emailed it to me. When I contacted corporate they said warranty had expired and nothing they could do. I asked for the name of the manufacturer so I woul... read more

Business response:

We're sorry ************* is unhappy with his purchase from March of 2019. Unfortunately, once vinyl has cracked it needs to be repaired otherwise debris can eat away the finish and cause further damage and peeling. Luckily, this material can be repaired by a qualified technician and I have passed along the information for a repair company in his area. 

Mike D's profile image
Mike D 
2 years ago

Junk. Don't buy anything there. We bought 2 loveseats. Granted they were vinyl but not cheap. We have no children or pets. All we do is sit on these loveseats. They are starting to peel. It just comes off in strips. As I said, THREE years. Tried to get receipts as I lost ours. Was told at **** store they don't have one. Finally found someone who was able to find receipt and emailed it to me. When I contacted corporate they said warranty had expired and nothing they could do. I asked for the name of the manufacturer so I woul... read more

Business response:

We're sorry ************* is unhappy with his purchase from March of 2019. Unfortunately, once vinyl has cracked it needs to be repaired otherwise debris can eat away the finish and cause further damage and peeling. Luckily, this material can be repaired by a qualified technician and I have passed along the information for a repair company in his area. 

Mike D's profile image
Mike D 
2 years ago

Junk. Don't buy anything there. We bought 2 loveseats. Granted they were vinyl but not cheap. We have no children or pets. All we do is sit on these loveseats. They are starting to peel. It just comes off in strips. As I said, THREE years. Tried to get receipts as I lost ours. Was told at **** store they don't have one. Finally found someone who was able to find receipt and emailed it to me. When I contacted corporate they said warranty had expired and nothing they could do. I asked for the name of the manufacturer so I woul... read more

Business response:

We're sorry ************* is unhappy with his purchase from March of 2019. Unfortunately, once vinyl has cracked it needs to be repaired otherwise debris can eat away the finish and cause further damage and peeling. Luckily, this material can be repaired by a qualified technician and I have passed along the information for a repair company in his area. 

Juan G's profile image
Juan G 
3 years ago

It was my first time buying from them and believe me it will be the last. I was shopping for a bed and was able to find a nice one the problem was when it got delivered it was used it had stains and the sewing was coming apart. I spoke with them and was told that I had paid for a used bed now nothing against used beds, but I did not spend over ***** dollars for a used bed, plus the fact that both my wife and I were shopping together so they basically lie to both of us. They kept saying we were told that we would be getting a... read more

Juan G's profile image
Juan G 
3 years ago

It was my first time buying from them and believe me it will be the last. I was shopping for a bed and was able to find a nice one the problem was when it got delivered it was used it had stains and the sewing was coming apart. I spoke with them and was told that I had paid for a used bed now nothing against used beds, but I did not spend over ***** dollars for a used bed, plus the fact that both my wife and I were shopping together so they basically lie to both of us. They kept saying we were told that we would be getting a... read more

Angela A's profile image
Angela A 
3 years ago

Went in to buy a couple mattresses for our new home that we were in process of remodeling. Purchased 2 really firm mattresses and at first they gave us the wrong one so we returned it. They told me that they didn't have the one I bought because they had sold it to someone else. They told me they would give me an upgrade. Picked up the upgrade and a couple months later when we moved into our home and finally used it noticed that the mattress they gave me sinks in really deep. I called to complain because originally I went in ... read more

Angela A's profile image
Angela A 
3 years ago

Went in to buy a couple mattresses for our new home that we were in process of remodeling. Purchased 2 really firm mattresses and at first they gave us the wrong one so we returned it. They told me that they didn't have the one I bought because they had sold it to someone else. They told me they would give me an upgrade. Picked up the upgrade and a couple months later when we moved into our home and finally used it noticed that the mattress they gave me sinks in really deep. I called to complain because originally I went in ... read more

Terry F's profile image
Terry F 
3 years ago

I bought a new King **** Mattress at Denver Mattress in *********, *****. The mattress was sold to me by Store Manager ******. We had three issues. The sent one of the wrong mattresses, the electric base was damages and the head board bracket was missing instructions. ****** agreed to reorder the damages parts and gave me instructions for the head board brackets. He even offered me a partial refund due to the three issues. My bed is a king and we ordered double mattress and one was a pillow top and the other was a firm. They... read more

Frequently asked questions about Furniture Row

How is Furniture Row rated?

Furniture Row has a 4.6 star rating with 1,691 reviews. 

When is Furniture Row open?

Furniture Row is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com