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Function Factory Performance
- Automotive
- Scottsdale, AZ
About this business
WE ARE PERFORMANCE. Welcome to Function Factory Performance, your partner in everything high performance automotive. Whether you’re an American Muscle, a Supercar Enthusiast, or an Import Diehard, we’ve got the style, performance, and functionality you need to support your passion. We don’t want to just sell parts – we want to educate our customers and provide an above average, hassle-free, purchasing experience.
Location details
16443 N 91st St Suite C107, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BUYER BEWARE!Problem 1: Website lists items as in stock when in fact they are not. Owner claims his website does not offer live stock on items and to read the fine print on the bottom of website. This is simply just false advertising with a legal loophole. Scam artist behavior.Problem 2: You will not get your items if you buy from this website. The owner will continue to make excuses to justify the delay on shipping until you are out of your window to file a chargeback. Luckily, I noticed this trend and filed a chargeback.If... read more
DO NOT DO BUSINESS WITH THIS GUY!I was going to order online, but I had questions and wanted to make sure I was ordering the correct part, so I called him. He told me I was indeed ordering the incorrect part and told me what the correct part was. So, I ordered what he said I needed. He failed to mention there was choice of finishes on the carbon fiber splitter he was sending. when it arrived, it was not the same as the other carbon fiber parts I had on my car. He said I could return them, but there would be a 15% restocking ... read more
Business response:
***, You went from one of our coolest customers to one of the biggest nightmares of 2024. We spent 2 hours and 40 minutes on the phone discussing your "Wheel of Fortune" fame while you ordered a front splitter for your Corvette. The splitter receipt was emailed to you 3 times and you could have let us know you didn't want that "carbon fiber" before that. You claim that you wanted "carbon flash" and not carbon fiber after the mishap. *** returned the carbon fiber splitter, and we sent him the carbon flash splitter. We refun... read more
The owner of this company tried to scam me and when they were not successful they called me and threated physical violence. I can not believe it's legal to run a business when you act this way!
Business response:
Hello **** and the Better Business Bureau, I would like to clarify a few points regarding the recent transaction and communication with our company, Function Factory Performance. At no point have I or any of my staff members contacted you via phone. Additionally, there have been no previous email communications between your party and our company. You purchased a bumper from us through our payment processor, Stripe, which has confirmed that the purchase was made with intent. The checkout process on our website requires custo... read more
I made a large Purchase back in Aug of 2022. After repeated emails and a reply email every once a month or 2 I had no option but to cancel my order in February after repeated emails went unresponsive. After requesting cancellation I was informed that I would receive my refund within 10 business days. I did not receive any refund from this business and was forced to file a chargeback. The owner flat out refused to issue any type of refund and magically they had the product in stock after 6 months and pushed the product on me ... read more
I made a large purchase for carbon fiber pieces for my corvette and they wont give me any information and keep making excuses. I contacted extreme online store and they have the parts in stock and can ship within 2 weeks. I have waited 2 and a half months for these lazy business to not get up and do their jobs. They also have not given me my money back and its been 10 days. I have already ordered from extreme online store and gotten my parts so this company is full of lazy, lying and worthless thieves. Its been about 3 weeks... read more
I would highly advise that people shop elsewhere for parts. This is a terrible company to work with. My order has been placed for 2 months and all I keep getting is lip service about when it's going to be shipped out. "It will ship out in 1-2 weeks." Then a month later, my product hasn't been shipped and I get the same answer. This is a poor representation of the car community and I'm highly disappointed with the lack of service.
Frequently asked questions about Function Factory Performance
How is Function Factory Performance rated?
Function Factory Performance has a 3.9 star rating with 200 reviews.
When is Function Factory Performance open?
Function Factory Performance is closed now. It will open on Monday at 9:00 a.m.
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