Fuel Assistance ABCD Inc

Helanthea Beebe 

on Google

3 months ago

I have been denied to many times because you said my bill is included in my rent. I sent you the proof from my management office that I am responsible for my own electric bill, but you still denied me 

Helanthea Beebe 

on Google

3 months ago

I have been denied to many times because you said my bill is included in my rent. I sent you the proof from my management office that I am responsible for my own electric bill, but you still denied me 😞 

glenn smith 

on Google

6 months ago

Very pleasant experience 

carlos nunez 

on Google

6 months ago

ABC Boston—They are supposedly there to help people fill out applications for government programs designed for low-income individuals who struggle to pay their utility or electricity bills. However, ABC provides such poor service; they are completely unprofessional. I applied for the programs and submitted every document they requested—the Social Security numbers for all my children, proof of income, my rental lease, and they even made me obtain a letter from my daughter's school. They told me I could send it via email or po... read more

Brayeli Santana 

on Google

8 months ago

Experienced a call with an ill-spoken human being named Jean who did nothing but speak sarcastically and in a childish manner. I strongly believe that individuals who don't truly enjoy, or can't at least pretend to enjoy helping others should be employed as customer service in government programs meant to help. Empathy, understanding, and patience are essential in these roles as it defines the very purpose of these programs. It is obvious adequate training isn't given, and I hope a change is made soon.