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Frost Bank

3.2

About this business

For the past 150 years, we've worked to make our customers' lives better. That's why we're constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we're here for you 24/7 with sound financial advice and everything you need to reach your milestones. Becau... read more

Location details

401 Congress Ave, Austin, TX, 78701, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.236 reviews
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ron a's profile image
ron a 
on Google
7 months ago

Finally... a bank where a human-being answers the phone, without subjecting me to dealing with useless automated systems. Add to the above: friendly caring employees. Have been banking with Frost for about 2 years now... and still very happy. 

Cristian G's profile image
Cristian G 
on Google
11 months ago
Hayden Hall's profile image
Hayden Hall 
on Google
a year ago

As a business this has been our bank for 10+ years that we have been using, and for the first time in the history of us using this bank the “new management” JUST TODAY… told us that if we want to WITHDRAW MONEY FOR OUR BUSINESS… we have to show up at least an hour before close, or call ahead because it’s a “hassle” for him to have to re-open the vault. As someone who has ALSO worked in banking, and especially for this building that is downtown and works predominantly with bars/night clubs… I found that comment to be not only... read more

Concerned Citizen's profile image
Concerned Citizen 
on Google
a year ago

As a business this has been our bank for 10+ years that we have been using, and for the first time in the history of us using this bank the “new management” JUST TODAY… told us that if we want to WITHDRAW MONEY FOR OUR BUSINESS… we have to show up at least an hour before close, or call ahead because it’s a “hassle” for him to have to re-open the vault. As someone who has ALSO worked in banking, and especially for this building that is downtown and works predominantly with bars/night clubs… I found that comment to be not only... read more

E G's profile image
E G 
on Google
a year ago

Some of the worst customer service I have ever dealt with. Went to Broadway Bank. 

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Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.2 star rating with 36 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open tomorrow at 9:00 a.m. 

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