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Frost Bank
- Banks
- Austin, TX
About this business
For the past 150 years, we've worked to make our customers' lives better. That's why we're constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we're here for you 24/7 with sound financial advice and everything you need to reach your milestones. Becau... read more
Location details
401 Congress Ave, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This used to be a bank held in high regard in Central Texas but it appears that's no long the case. Went to do a simple currency exchange and after initially being ignored by the half dozen employees joking around at reception, I asked at the teller stand instead only for them to also be busy (with zero other customers). I wait anyway and when I ask for a quick currency exchange, they give me a rate nearly 10% over the market in addition to a flat fee that was not disclosed when I called to ask about currency exchange -- alt... read more
Finally... a bank where a human-being answers the phone, without subjecting me to dealing with useless automated systems. Add to the above: friendly caring employees. Have been banking with Frost for about 2 years now... and still very happy.
As a business this has been our bank for 10+ years that we have been using, and for the first time in the history of us using this bank the “new management” JUST TODAY… told us that if we want to WITHDRAW MONEY FOR OUR BUSINESS… we have to show up at least an hour before close, or call ahead because it’s a “hassle” for him to have to re-open the vault. As someone who has ALSO worked in banking, and especially for this building that is downtown and works predominantly with bars/night clubs… I found that comment to be not only... read more
As a business this has been our bank for 10+ years that we have been using, and for the first time in the history of us using this bank the “new management” JUST TODAY… told us that if we want to WITHDRAW MONEY FOR OUR BUSINESS… we have to show up at least an hour before close, or call ahead because it’s a “hassle” for him to have to re-open the vault. As someone who has ALSO worked in banking, and especially for this building that is downtown and works predominantly with bars/night clubs… I found that comment to be not only... read more
Frequently asked questions about Frost Bank
How is Frost Bank rated?
Frost Bank has a 3.2 star rating with 37 reviews.
When is Frost Bank open?
Frost Bank is closed now. It will open on Tuesday at 9:00 a.m.
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