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Frost Bank

3.1

About this business

Location details

401 Congress Ave, Austin, TX, 78701, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.139 reviews
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Jordan Di'nate Sheriff (Jordan Truth)'s profile image
Jordan Di'nate Sheriff (Jordan Truth) 
a month ago

The side walk is for everyone. Security wrongful got me arrested, tried to run up and pull a gun on me, and got me beat up by cops for standing on the side walk not on the property. Police dropped charges after Travis and Williamson county lied about all the evading and resisting charge because on camera I did nothing wrong. Even walking to the officers while on the sidewalk to get violated, stripped, and all my property and clothes thrown away to get away with what they did. Charges should be filed for it being on my record... read more

Jordan Di'nate Sheriff (Jordan Truth)'s profile image
Jordan Di'nate Sheriff (Jordan Truth) 
2 months ago

The side walk is for everyone. Security wrongful got me arrested, tried to run up and pull a gun on me, and got me beat up by cops for standing on the side walk not on the property. Police dropped charges after Travis and Williamson county lied about all the evading and resisting charge because on camera I did nothing wrong. Even walking to the officers while on the sidewalk to get violated, stripped, and all my property and clothes thrown away to get away with what they did. I live in the Arch this is a real truthful story ... read more

Willie Cecil's profile image
Willie Cecil 
5 months ago

This used to be a bank held in high regard in Central Texas but it appears that's no long the case. Went to do a simple currency exchange and after initially being ignored by the half dozen employees joking around at reception, I asked at the teller stand instead only for them to also be busy (with zero other customers). I wait anyway and when I ask for a quick currency exchange, they give me a rate nearly 10% over the market in addition to a flat fee that was not disclosed when I called to ask about currency exchange -- alt... read more

ron a's profile image
ron a 
a year ago

Finally... a bank where a human-being answers the phone, without subjecting me to dealing with useless automated systems. Add to the above: friendly caring employees. Have been banking with Frost for about 2 years now... and still very happy. 

Cristian G's profile image
Cristian G 
a year ago

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.1 star rating with 39 reviews. 

When is Frost Bank open?

Frost Bank is open now. It will close at 5:00 p.m.  

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