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Frost Bank

3.0

About this business

Location details

401 Congress Ave, Austin, TX, 78701, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.049 reviews
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Paul Phipps's profile image
Paul Phipps 
a month ago
Elijah May's profile image
Elijah May 
a month ago

Call in to email documents to open a business account can’t do that but I can walk in and email them. Walk in they want an extra Texas state doc they can’t find online because their system is down. Tell me I can come back in 4 days and try again no way to do this electronically. Grok found the document online for me in a few minutes after I got home. Total incompetence. And as a bonus if you want to run millions thru their bank as a business you get stand the whole time in front of the lobby while they fumble around on their... read more

Julia Foree's profile image
Julia Foree 
a month ago

Not open Saturdays. Free Parking just east in garage (free with validation received inside bank or lobby.) 

Nicholas Calvi's profile image
Nicholas Calvi 
4 months ago

Went in to change my debit card and Jaime was super helpful, efficient, and professional. Highly recommend this downtown location! 

Jeremy Crowell's profile image
Jeremy Crowell 
5 months ago

This bank sucks. Ladies in the back need to stop talking about what they did last night. Tried to do a currency exchange and I was very polite and looked at me in total disgust. Looking for a more personable bank don’t go here. I don’t have an account here and wouldn’t open one if they offered me so much money. Mean mean mean people think they are better then you when you walk up 

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3 star rating with 49 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open tomorrow at 9:00 a.m. 

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