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Frost Bank

4.3

About this business

Specialties Banking. Investments. Insurance. Texas roots. World-class service. From banking and insurance to all your investment needs, Frost is here for you. Literally. If you're in Texas, chances are there's a Frost nearby with folks you can trust to navigate you through any financial decision, no matter how simple or complicated. And because we put people first, you'll get the kind of customer service Frost has been known for since we first started serving this great state six generations ago. You'll also be able to take ... read more

Location details

2443 Westheimer Rd, Houston, TX, 77098, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.312 reviews
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Mark E's profile image
Mark E 
on Google
7 months ago

The Asian guy works at the front desk although skillful, lacks of basic customer service skills, kind of aggressive ... still miles better than any Wells Fargo's (my other bank) around this location. 

Mick Krever's profile image
Mick Krever 
on Google
7 months ago
Faye Moten's profile image
Faye Moten 
on Google
9 months ago
Mia Evans's profile image
Mia Evans 
on Google
a year ago

Woke up to my bank account being closed. Was told I would have to open another one.because it was over drafted to long. How is it that I can’t over draft willingly. But monthly fees can over draft to the point my account is closed. Make it make sense! 

David Clx's profile image
David Clx 
on Google
3 years ago

Frost Bank has a great customer service over the phone but not so much in person. This location provides the best customer of all the locations I’ve visited in the Houston area. For that reason, I visit them with the intention of giving them more business. However, their actions insult my intelligence and attack my character. So, I decide not to give them more business. It is not the employees fault. They are just blindly following the instructions of the management and security teams. Therefore, the onus falls on those givi... read more

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Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 4.3 star rating with 12 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open on Tuesday at 9:00 a.m. 

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