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Frost Bank

3.6

About this business

Location details

234 NASA Road 1, Ste 1, Houston, TX, 77598, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.626 reviews
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Fran Juarez's profile image
Fran Juarez 
5 years ago

Frost Bank could improve by taking care of its employees. By not telling them when someone in a neighboring department has tested positive for Covid, they are being negligent and irresponsible. By not cleaning said infected department, they are being negligent and irresponsible. By not even giving other departments the opportunity to clean shared office supplies and door handles they are being negligent and irresponsible. I expected even the smallest amount of concern and was sorely disappointed. 

Flo Dixon's profile image
Flo Dixon 
recommend  Recommended
5 years ago

Posted on my personal FB: I just have to give a shout out to my bank, Frost Bank (Stafford)! I have a personal banker, Gloria, to help with any business concerns. I also received a phone call from a team today to make sure that if my employees have any concerns visiting a branch to cash their checks etc., I was given a direct number to get on-the-spot answers and solutions for them. I'm so relieved that I have a team that helps make sure my work fam is taken care of on all levels. 

Richard van Oordt's profile image
Richard van Oordt 
recommend  Recommended
5 years ago

20% all takeout, delivery, curbside 

JayJay Gonzalez's profile image
JayJay Gonzalez 
5 years ago

Rosemary should be fired. Wanted to open an account for $100,000 but her attitude and customer service was terrible. Very discriminatory and has no reason to be working for Frost Bank. I will be taking my business else where. 

Julie Michels's profile image
Julie Michels 
recommend  Recommended
5 years ago

This is our bank in Texas and it is great! Never had a problem with them and everyone is really nice and friendly and helpful! 

Lee Grogan's profile image
Lee Grogan 
recommend  Recommended
5 years ago

friendly people and atmosphere, very helpful and sincere staff also very quickly in doing what needs to be done 

Dolly Williams's profile image
Dolly Williams 
recommend  Recommended
5 years ago

You are a real person, not just a number. Frost really cares about your kids, grandkids & doggies, as well as your financial needs. Check them out. 

MartinezThrash A Laura's profile image
MartinezThrash A Laura 
5 years ago

RUN For your life from this Predatory bank 

Jennifer Marie's profile image
Jennifer Marie 
5 years ago

The best customer service you can get. Also, all employees are very knowledgeable! 

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.6 star rating with 26 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open on Monday at 9:00 a.m. 

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