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Frost Bank
- Banks
- Austin, TX
About this business
Location details
2421 E 7th St, Austin, TX, 78702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Ashley was extremely helpful and kind. I wasn't familiar with this location but they made me feel at home. Thank you Ashley.
Do NOT believe all of those fake commercials about customer service. Came to deposit my check after work and was met with a locked door five minutes left until close and someone inside waving at me to leave from the inside.
Had a disappointing experience at Frost Bank that I feel compelled to share. The teller who assisted me seemed unaware of the various options available, which was quite frustrating. Initially, I approached the situation with patience and an understanding mindset. However, things took a turn when I felt I was treated differently — assumptions were made about me, and unfortunately, they were voiced for everyone to hear. It was saddening, disheartening, and honestly, quite embarrassing. I always strive to work collaboratively ... read more
This "New" staff literally do not know what they are doing.. lobby was full of upset customers.. 3 customers requesting cash back while cashing/depositing a check, I was one of them. We were being told we could not receive cash back Incase the checks don't clear.. I've always been able to cash my check and take 100 cash at the same time. The banker had her manager come tell me I couldn't get cash back either that I would need to wait until my funds are available the following day. I called customer service and they made the ... read more
Frequently asked questions about Frost Bank
How is Frost Bank rated?
Frost Bank has a 2.9 star rating with 15 reviews.
When is Frost Bank open?
Frost Bank is closed now. It will open on Monday at 9:00 a.m.
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