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Frost Bank

3.9

About this business

Location details

3525 Far West Blvd, Austin, TX, 78731, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.927 reviews
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Ruby The Red Witch's profile image
Ruby The Red Witch 
3 months ago

I had went to this location 2 days in a row to make a bank account. First gentleman i dealt with was super nice and professional. I was lacking a document so I told him id be back. Next day I went in with what he told me and there were two women there. The audacity to tell me I needed to find a location closer to where my address was when I was at one of the closer locations of the branch. She proceeded with a "I'm sowwy :(" baby talk and all. I'm frustrated with the lack of professionalism and work motive" I've decided to b... read more

Jaycee Riley's profile image
Jaycee Riley 
5 months ago

Such a beautiful environment!!! The staff is super friendly! And always ready to help!! Melissa is the best🤩 

Montgomery Miller's profile image
Montgomery Miller 
7 months ago
Eric Malek's profile image
Eric Malek 
8 months ago

Came into this location on a Saturday to try and open a new account. Approached the two ladies at the front desk who gave me the vibe they were irritated that I had interrupted their conversation. I presented my ID, SSC and mail from my insurance company proving my address since moving to Austin from Houston a few months ago. I was turned away due to not having a utility bill. Irritated but somewhat understanding, I left without either one of them offering any kind of professional courtesy. I came back to this location the f... read more

Edgar barrios's profile image
Edgar barrios 
10 months ago

Wonderful service! 

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.9 star rating with 27 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open on Monday at 9:00 a.m. 

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