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Frost Bank

3.8

About this business

Location details

8201 Preston Rd Ste 180, Ste 100, Dallas, TX, 75225, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.827 reviews
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Johnny's profile image
Johnny 
3 weeks ago

Very disappointing experience with Frost Bank. We opened a business account, spent time moving things over, ordered checks, and trusted Frost with our business banking needs, only to end up feeling completely discarded as customers shortly after. One of the biggest issues was that Frost incorrectly labeled our business as being next to residential properties, which was completely inaccurate. We operate legitimate commercial spa locations, yet it felt like assumptions were being made about our business without properly unders... read more

Christopher Suprun's profile image
Christopher Suprun 
4 weeks ago

It is impossible to get service from folks who do not answer the phone and do not treat you with respect. When they create a problem by not providing the services they say they will it negatively impacts me as the consumer. I now have to chase down bankers, branch managers, and more because front line staff are improperly trained to begin with by a bank that just doesn't care at all. 

Jennifer Lorraine's profile image
Jennifer Lorraine 
a month ago

Customer service was amazing!!!!! I’m glad I made the choice to switch to this bank 

Christopher Suprun's profile image
Christopher Suprun 
2 months ago

Friendly faces from Amy, Emma, and Jake make you know that your visit will be good Frosty as soon as you enter the door. 

JC Morris's profile image
JC Morris 
4 months ago

If you want to have banking problems- bank at Frost 

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.8 star rating with 27 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open at 9:00 a.m. 

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