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Frontier Communications

1.3

About this business

Frontier Communications offers broadband, video, voice, satellite video, wireless Internet data access, data security solutions, bundled product and service offerings, specialized bundles for small businesses and home offices, and advanced business communications for medium and large businesses in 28 states with approximately 17,400 employees based entirely in the United States. 

Location details

401 Merritt 7, Norwalk, CT, 06851, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.3453 reviews
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M's profile image
M 
on Google
a year ago

I called frontier communications because I wanted to be able to watch the news and and they hooked me up with some kind of a package. once I received my box, I discovered that I could not watch news of any form. I called frontier two hours after discovering this and having the box two day's. I called frontier back immediately and let them know that I was not getting any news and that this is not what i agreed to. A sales lady from frontier talked me into this saying that I would recieve free service because I am a 100% disab... read more

Doug Hansen's profile image
Doug Hansen 
on Google
a year ago

I had a variety of problems, but to topper was when they wanted a extra fee for the basketball tour, i lost it. I wasn't sure it the few (never for a quote when I called that number) would stack up to many years for future lost subscription. I am not happy. 

Lark Tyler's profile image
Lark Tyler 
on Google
a year ago

Hours on hold. 30 minutes on Chat. Redirected 4 times. Still no answer to the question! I may go to court just to get their attention. 

Bob Mariotti's profile image
Bob Mariotti 
on Google
a year ago

I've personally been through numerous such service installations over the past decades and I must say that this was the absolute BEST one I've ever experienced. The technician was cordial, professional, did everything to my satisfaction and left as though no one had ever been here except my new fiber internet was chugging away. I know I've read bad things about Frontier installation but this was the exact opposite. Kudos to the tech who did this. 

Mike Snook's profile image
Mike Snook 
on Google
a year ago

Impossible to report damaged equipment of theirs on my property 

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Frequently asked questions about Frontier Communications

How is Frontier Communications rated?

Frontier Communications has a 1.3 star rating with 453 reviews. 

When is Frontier Communications open?

Frontier Communications is open now. It will close at 6:00 p.m.  

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