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Frontier Communications
- Telecommunications
- Norwalk, CT
About this business
Frontier Communications offers broadband, video, voice, satellite video, wireless Internet data access, data security solutions, bundled product and service offerings, specialized bundles for small businesses and home offices, and advanced business communications for medium and large businesses in 28 states with approximately 17,400 employees based entirely in the United States.
Location details
401 Merritt 7, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called frontier communications because I wanted to be able to watch the news and and they hooked me up with some kind of a package. once I received my box, I discovered that I could not watch news of any form. I called frontier two hours after discovering this and having the box two day's. I called frontier back immediately and let them know that I was not getting any news and that this is not what i agreed to. A sales lady from frontier talked me into this saying that I would recieve free service because I am a 100% disab... read more
I had a variety of problems, but to topper was when they wanted a extra fee for the basketball tour, i lost it. I wasn't sure it the few (never for a quote when I called that number) would stack up to many years for future lost subscription. I am not happy.
Hours on hold. 30 minutes on Chat. Redirected 4 times. Still no answer to the question! I may go to court just to get their attention.
I've personally been through numerous such service installations over the past decades and I must say that this was the absolute BEST one I've ever experienced. The technician was cordial, professional, did everything to my satisfaction and left as though no one had ever been here except my new fiber internet was chugging away. I know I've read bad things about Frontier installation but this was the exact opposite. Kudos to the tech who did this.
Impossible to report damaged equipment of theirs on my property
Frequently asked questions about Frontier Communications
How is Frontier Communications rated?
Frontier Communications has a 1.3 star rating with 453 reviews.
When is Frontier Communications open?
Frontier Communications is open now. It will close at 6:00 p.m.
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