Fritter, Schulz and Zollinger PT & OT

Stephanie Freitas 

on Google

a month ago

I’m leaving this review based solely on my experience with the office staff and scheduling process, as my uncle was never able to be seen here. I was trying to schedule physical therapy for my uncle following his upcoming full knee replacement surgery on May 22. His referral was sent from Stanford on May 5, and after hearing nothing from the office, I spent days calling, leaving messages, and trying to follow up with no return calls. When I finally got someone on the phone, I was told they never received the referral fax. I ... read more

Isabel Vilanova 

on Google

3 months ago

Let me INFORM YOU: ( DOCTOR May be great and unfortunately I wouldn’t know but the FRONT DESK is the FACE of the entire office regardless of how good a doctor is. So who is in the front matters!!!!) This clinic has a standard rule for payment structure which is understandable no problem with that. However, while scheduling a patient it would be must more efficient and proper to inform the incoming patient about the SPECIFIC EXPECTATION just in case it’s an inconvenience at the date of visit. I was not able to continue my vis... read more

Family Finet 

on Google

a year ago

Booking and scheduling is difficult. My mom was assigned a new referral for a new issue and the office/employee is stating that “we don’t do evaluations in November”. We proceeded with a booking for a December appointment and they called us to cancel because they overbooked themselves. We could have started on the treatment plan as per prescribing doctor’s orders. Prescribing doctor was upset that my mom the patient has not started PT since September/October referral delaying treatment orders. It’d would have been important ... read more