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Chic, Elegant, Trend Setting
27 Ash St, Matteson, IL, 60423, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 3:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | Closed now |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 11:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 3:00 p.m. |
I purchased a shirt there last week during the Frankfort Fest. Since there were no sizes on the top, I asked if it was one size fits all. The clerk said yes and asked if I wanted to try it on. I was hot and sweaty, so out of courtesy, I said I'll try it on at home. AT THAT POINT, she should have told me there was a no refund policy, but she didn't. So, I go to return the shirt today and was told NO, no refunds. I think this is poor service on their part, so now I'm stuck with a gift card to their store. This is not your aver... read more
Business response:
Kim, we are sad to hear how unhappy you were with our policy. I do truly apologize that you were not informed of our exchange/credit only policy when you initially purchased from us. Frankfort Fest is one of our busiest times and could be why it was no…See More
I purchased a shirt there last week during the Frankfort Fest. Since there were no sizes on the top, I asked if it was one size fits all. The clerk said yes and asked if I wanted to try it on. I was hot and sweaty, so out of courtesy, I said I'll try it on at home. AT THAT POINT, she should have told me there was a no refund policy, but she didn't. So, I go to return the shirt today and was told NO, no refunds. I think this is poor service on their part, so now I'm stuck with a gift card to their store. This is not your aver... read more
Business response:
Kim, we are sad to hear how unhappy you were with our policy. I do truly apologize that you were not informed of our exchange/credit only policy when you initially purchased from us. Frankfort Fest is one of our busiest times and could be why it was not stated to you. But our return policy is stated on the wall and is on every receipt. I'm sorry you will have to make another trip out to see us but tons of new Fall items will be arriving and I truly hope you find something you like. Feel free to call us to see if we have your... read more
I think Everything In Store Is Fantastic Always Buy something ,Always want more Unique styles ,Very Chic ,Great Customer Service !!!
Business response:
Thank you so much for the wonderful review Sandy 😍 We hope to see you again very soon 😊
Absolutely love Tracy's store!!! Its so cute put together, great customer service and love everything in there!! Wish I could buy the whole store :)
Business response:
Awwwww thank you so much Carrie 😍😘
Love this place! First time in today! Lots of cute clothes and jewelry!
Business response:
Thank you so much for the awesome review Debbie❤️ I'm sorry I am just seeing this but so appreciate your feedback. I hope your shopping experience at Fringe has continued to be good.
Fringe Boutique has a 4.6 star rating with 38 reviews.
Fringe Boutique is closed now. It will open at 10:00 a.m.
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