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Fringe Boutique

4.6

About this business

Chic, Elegant, Trend Setting 

Location details

27 Ash St, Matteson, IL, 60423, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 3:00 p.m.
Tue10:00 a.m. to 5:00 p.m.Closed now
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.638 reviews
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Kim Rozen's profile image
Kim Rozen 
8 years ago

I purchased a shirt there last week during the Frankfort Fest. Since there were no sizes on the top, I asked if it was one size fits all. The clerk said yes and asked if I wanted to try it on. I was hot and sweaty, so out of courtesy, I said I'll try it on at home. AT THAT POINT, she should have told me there was a no refund policy, but she didn't. So, I go to return the shirt today and was told NO, no refunds. I think this is poor service on their part, so now I'm stuck with a gift card to their store. This is not your aver... read more

Business response:

Kim, we are sad to hear how unhappy you were with our policy. I do truly apologize that you were not informed of our exchange/credit only policy when you initially purchased from us. Frankfort Fest is one of our busiest times and could be why it was no…See More 

Kim Rozen's profile image
Kim Rozen 
8 years ago

I purchased a shirt there last week during the Frankfort Fest. Since there were no sizes on the top, I asked if it was one size fits all. The clerk said yes and asked if I wanted to try it on. I was hot and sweaty, so out of courtesy, I said I'll try it on at home. AT THAT POINT, she should have told me there was a no refund policy, but she didn't. So, I go to return the shirt today and was told NO, no refunds. I think this is poor service on their part, so now I'm stuck with a gift card to their store. This is not your aver... read more

Business response:

Kim, we are sad to hear how unhappy you were with our policy. I do truly apologize that you were not informed of our exchange/credit only policy when you initially purchased from us. Frankfort Fest is one of our busiest times and could be why it was not stated to you. But our return policy is stated on the wall and is on every receipt. I'm sorry you will have to make another trip out to see us but tons of new Fall items will be arriving and I truly hope you find something you like. Feel free to call us to see if we have your... read more

Sandy RN Corley's profile image
Sandy RN Corley 
8 years ago

I think Everything In Store Is Fantastic Always Buy something ,Always want more Unique styles ,Very Chic ,Great Customer Service !!! 

Business response:

Thank you so much for the wonderful review Sandy 😍 We hope to see you again very soon 😊 

Carrie Brosius's profile image
Carrie Brosius 
9 years ago

Absolutely love Tracy's store!!! Its so cute put together, great customer service and love everything in there!! Wish I could buy the whole store :) 

Business response:

Awwwww thank you so much Carrie 😍😘 

Debbie Straczek Radziejeski's profile image
Debbie Straczek Radziejeski 
10 years ago

Love this place! First time in today! Lots of cute clothes and jewelry! 

Business response:

Thank you so much for the awesome review Debbie❤️ I'm sorry I am just seeing this but so appreciate your feedback. I hope your shopping experience at Fringe has continued to be good. 

Lauren Marion Delia's profile image
Lauren Marion Delia 
10 years ago
Terri Nowak Siggins's profile image
Terri Nowak Siggins 
10 years ago
Shana K Jacobson's profile image
Shana K Jacobson 
10 years ago
Jenny Evans's profile image
Jenny Evans 
10 years ago

Frequently asked questions about Fringe Boutique

How is Fringe Boutique rated?

Fringe Boutique has a 4.6 star rating with 38 reviews. 

When is Fringe Boutique open?

Fringe Boutique is closed now. It will open at 10:00 a.m. 

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