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Freshly

4.7

About this business

Location details

New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.71,106 reviews
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Leah Haber's profile image
Leah Haber 
on Google
2 years ago

Best Food Delivery!!! 

Drew Heller's profile image
Drew Heller 
on Google
2 years ago

Charged me $63 AFTER I canceled the service. Basically I tried it out for a few weeks and found the chicken dishes pretty good and tasty but any steak dish was very mealy (bad textures). All the side dishes were awful, very mushy and overly flavored and the rice was always watery. I found myself skipping week after week and finally decided to just cancel. Then, two days AFTER I canceled I saw a $63 charge in my bank account after I'd already cancelled. When I called to work it out and have the charge removed the rep said ver... read more

Eric Wehrle's profile image
Eric Wehrle 
on Google
2 years ago

Dont do a subscription service here. Good luck trying to get out of it. And you choose your meals and then send you whatever they want anyway. If you try to dispute anything with them or get any sort of refund, they will say sorry but cant help you. No customer service number to call either, just a chat bot and people who don't care about you. Bad food, worse company. 

Matthew's profile image
Matthew 
on Google
2 years ago

Horrible customer service. My first oder was delayed and we were planning on these meals. It's not there fault that we did not have back up food just in case, however, this is a service for convenience and you expect to get your meals in a timely manner and thus the reason you place orders which such a company. So I was a little upset we had to pay for delivery last minute. I feel that I was not unreasonable to expect to be reimbursed for the shipping costs. Unfortunately, Freshly did not see it that way and I was denied tha... read more

James Kohler's profile image
James Kohler 
on Google
2 years ago

We really wanted to try a fresh meal delivery service for a few days each week. We read the reviews, but this was a big mistake. The pictures on the site, and on the container, sometimes match the food in the container, but not always. We’ve tried 6 meals out of the 12 we ordered and all have tasted horrible. The peppercorn steak didn’t taste like any steak I had before, and the vegetable with this meal, and rice with others were very bland. For a family who enjoys cauliflower prepared different ways, these meals were also n... read more

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Frequently asked questions about Freshly

How is Freshly rated?

Freshly has a 4.7 star rating with 1,106 reviews. 

When is Freshly open?

Freshly is closed now. It will open on Monday at 9:00 a.m. 

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