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Fremont Toyota - Parts
- Automotive
- Fremont, CA
About this business
Location details
5851 Cushing Pkwy, Fremont, CA, 94538, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fremont Toyota has blind mechanics and Maria will not have your back when push comes to shove. Skip to the pics. Mother in law has purchased many Toyotas from Fremont and has taken them to Maria for service regularly for years. 2 weeks ago the 2021 corolla hybrid in for oil service was recommended air filters, wiper blades, bulbs and tires. Normal. The 12v battery died only days later. Weird. When the car was jump started, we could see the brake fluid level was low. Why? Neither of these were found on the inspection report. ... read more
I do not recommend purchasing parts from the Fremont Toyota dealership. Their customer service in the parts department has been very poor, especially from one staff member named JOHN ORTIZ. I’m not sure why this dealership hires people who treat customers this way. I will not be returning.
Your customer service is totally pathetic. Usually we receive calls to bring the vehicle for services etc , but Fremont Toyota does not value the customers. The staffs have no respect, no integrity with grouchy faces . When you call , no one answers the call in parts division. I very highly recommend all customers to contact Auto Nation in Hayward for prompt response. On the other hand, Auto Nation is very reasonable in price which when compared to Fremont Toyota.
Please improve part department knowledge about car parts. If they don't know what the customer is talking about, then they should train them every week, or just hire better people who won't get the wrong parts and waste everybody's time. Please consider this 2 star review a chance and a lesson to improve.
Please improve part department knowledge about car parts. If they don't know what the customer is talking about, then they should train them every week, or just hire better people who won't get the wrong parts and waste everybody's time. Please consider this 2 star review a chance and a lesson to improve.
Frequently asked questions about Fremont Toyota - Parts
How is Fremont Toyota - Parts rated?
Fremont Toyota - Parts has a 2.9 star rating with 12 reviews.
When is Fremont Toyota - Parts open?
Fremont Toyota - Parts is closed now. It will open tomorrow at 7:00 a.m.
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