Freedom Vision Surgery Center

Karen Heckler 

on Google

2 months ago

This place is a factory. You are hustled in & out for surgery & you're jammed into the prep area like sardines, separated only by curtains. I could hear every medical conversation. There is zero privacy. As soon as your surgery is done, they rush you into a wheelchair to go so they can have that bed. I have been to other out patient surgical centers & did not experience anything like this. The nurse I had, before he placed the IV, i showed him where I had the best vein. Did he listen, Nope. He had to jab it into my hand, the... read more

Mark Boileau 

on Google

3 years ago

My reason for the horrible rating is that although the surgery center had my correct phone number and alternate contact details on record, there was an error with the primary mailing address so I never got a bill for the small coinsurance amount due. 3 YEARS LATER, I get a call from a collection company demanding payment. Of course since the collection company had multiple alternate ways to reach me from the account record the surgery center gave them including an unchanged phone number it took all of about 5 minutes to clea... read more

Jelly fish Mama 

on Google

4 years ago

I had two surgeries in as many months at this center. I had one in between at St. Johns hospital Santa Monica, because Freedom was closed due to COVID19. The first time, I felt the staff was friendly , however during the procedure my pulse ox dropped to 93% due to sleep apnea. The anesthesiologist entubated me and hurt my throat. I work in the medical field. That was not necessary . Then post op, the staff complained TO ME, that I was taking too long to wake up. They wanted to go home. As if I had control of that. I wasn't l... read more