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Freedom - Support Centre (no Retail Sales)

1.4

About this business

Location details

Level 4/1 Epping Rd, North Ryde, NSW, 2113, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.468 reviews
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Sallianne rosee's profile image
Sallianne rosee 
2 months ago

still waiting after two months for the rug I've order I've emailed you freedom i hope for you sake you respond back to me today as i have my details ready to take you to ACCC ! YOUR SELLING ITEMS YOU ACTUALLY CANNOT GET IN STOCK and to update got initial email and then no response at all after i emails twice guess ill be now submitting my issue to ACCC. 

Elisabeth Schindler's profile image
Elisabeth Schindler 
3 months ago

Lodged a claim and tried to follow up via email or call - no response - very poor services @ Freedom Team: Thanks for the nice response where you stated that someone will contact me in 1-2 Business days. 5 days later I still have not received a call or email btw. The story of bad support continues. 

Elisabeth Schindler's profile image
Elisabeth Schindler 
3 months ago

Lodged a claim and tried to follow up via email or call - no response - very poor services 

Hakan's profile image
Hakan 
3 months ago

I'm taking Freedom Furniture to VCAT. Easy process. If anyone wants to avoid paying for the ASIC search please reach out. I have it. Just to be clear the 'Independant' contractor who assessed my furniture runs his own furniture business and Freedom have stocked a range of his bedheads. He was also a former employee. 

Colleen Elegino's profile image
Colleen Elegino 
5 months ago

Disappointment! A faulty product and your service is something else!!! Your staff really don't care about the inconvenience or frustration when your lounge falls apart! After being told I had to wait two months for a replacement cushion cover for my lounge so that the manufacturer could match the material I then received an email stating my order request wasn't processed due to a system error. Then had the hide to say sorry you need to wait another two months! No prior notice of how my order was progressing! I then received ... read more

Frequently asked questions about Freedom - Support Centre (no Retail Sales)

How is Freedom - Support Centre (no Retail Sales) rated?

Freedom - Support Centre (no Retail Sales) has a 1.4 star rating with 68 reviews. 

When is Freedom - Support Centre (no Retail Sales) open?

Freedom - Support Centre (no Retail Sales) is closed now. It will open tomorrow at 9:00 a.m. 

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