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Freedom Mortgage - Lafayette

1.5

About this business

Location details

600 Jefferson St suite 510, Lafayette, LA, 70501, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.58 reviews
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Galathia Hasten's profile image
Galathia Hasten 
4 years ago

Freedom Mortgage by far is the worst company ever! I have been with them since 04/02/2021 & it has been hell ever since. Sadly, my house was destroyed by the flood in May 2021 & because Freedom Mortgage is the company I deal with, their name had to be on the check. USAA issued 2 checks and I have been fighting to get them back ever since. I’ve been calling daily requesting an update and to speak with the supervisor and all I have been getting is the run around. They expect my contractor to work for free! Before you say is yo... read more

Steph Crum's profile image
Steph Crum 
4 years ago
Duncan Smith's profile image
Duncan Smith 
4 years ago

This is now 8 months after Hurricane Laura and had 135k damages to a 180k home. I have requested a dozen inspections so I can get more money to fix my home. So far only 2 people have come to inspect, one after the roof was fixed in October and one in February when they were finishing the drywall. Both inspectors said I was only 30% complete. They rarely answer phone calls and always give you the run around. They have gotten me to the point where I am withholding my mortgage payments and seeking legal representation. Stay awa... read more

David Brown's profile image
David Brown 
4 years ago

Freedom mortgage is a joke. Do not do any mortgage with them. They underappraised my home to keep me above 80% for pmi. I threatened to go elsewhere, magically they got me under 80%. Today I find out (after 3 months of waiting to close) my new amount is 82%. I have all the emails and am tempted to contact attorney.This whole refinancing processhas been a nightmare because of them. 

Allie Kat Hermsen's profile image
Allie Kat Hermsen 
4 years ago

Literally no one ever answers nor do they clear their voicemail for anyone to leave a message. 

Frequently asked questions about Freedom Mortgage - Lafayette

How is Freedom Mortgage - Lafayette rated?

Freedom Mortgage - Lafayette has a 1.5 star rating with 8 reviews. 

When is Freedom Mortgage - Lafayette open?

Freedom Mortgage - Lafayette is closed now. It will open at 8:00 a.m. 

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