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Freedom Forever - Salt Lake City
- Solar Installation
- Sandy City, UT
About this business
Location details
9270 500 W Suite E, Sandy, UT 84070, Sandy City, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am writing to formally express my disappointment and frustration with the service we have received regarding our solar panel system.Since the installation of the panels, the system has not worked properly and has failed to provide the energy savings that were promised to us. Instead of reducing our electricity costs, we continue to receive very high electric bills. Because of this situation, since last year my family has been forced to enroll in an electric savings/payment assistance plan, paying approximately $70 to $80 e... read more
There guys went bankrupt the day (April 15) I was supposed to get my replacement battery installed because the original died in November. Sounds about right for this horrible company. Install and getting approved was a nightmare in 2021-2022. They ignored my battery when it died and resolved my customer support ticket multiple times without actually doing anything. Makes sense they went under.
The customer service is just so, so bad. I would have gladly paid more for solar to have decent customer service. Would highly recommend a different company if you're considering buying solar.
Go with Smart Wave Solar instead. I had a system installed by them and they were excellent. As of Feb 2026: My Tesla Powerwall 2 stopped working in November 2025, which I notified these guys about. They closed my support ticket in December because on the day they tested, all signs returned normal. However, in my app monitoring it was still showing as disabled and that the battery needed to be replaced. They didn't communicate any of this to me until I called to follow-up on what was taking so long to get a solution. As of Fe... read more
Frequently asked questions about Freedom Forever - Salt Lake City
How is Freedom Forever - Salt Lake City rated?
Freedom Forever - Salt Lake City has a 3.9 star rating with 254 reviews.
When is Freedom Forever - Salt Lake City open?
Freedom Forever - Salt Lake City is open now. It will close at 6:00 p.m.
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