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Freddy's Frozen Custard & Steakburgers

3.5

About this business

At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to Kansas City, MO. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in the heart of Kansas City, we’re a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you're craving a sweet treat o... read more

Location details

13628 Washington St, Kansas City, MO 64145, Kansas City, MO, 64145, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
3.5254 reviews
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Tim Lackey's profile image
Tim Lackey 
on Google
3 weeks ago

First time. It was really good! Great service. 

Rikki Hibdon's profile image
Rikki Hibdon 
on Google
3 weeks ago

Absolute terrible service!!!!!!!! I would not recommend this Freddy's to anyone!! We were rushed, and I mean RUSHED to make our order. We got cut off twice in the drive-thru with our total, without even being finished with our order. Got to the window to finish our order after being cut off and told she couldn't change anything. She handed us our drinks and one bag of "our" order. 3 mins later says I need that bag back it's not yours it's a mobile order. Finally gives us our order and we go home. We get home and she once aga... read more

Kiley Jo's profile image
Kiley Jo 
on Google
4 weeks ago

We used the drive through heading home from a roadtrip. We love Freddy’s in our city. Asked for a medium vanilla shake and a single chocolate in a waffle cone. What we always order. I happened to spot on the menu board she had typed “single chocolate dish” so at the window I asked, that’s in a waffle cone correct as I saw dish on the order board. She said “we don’t have waffle cones anymore.” I said oh ok we do in our city, but ok. Expecting my ice cream in a bowl as it said “dish”, I was kind of surprised when she handed me... read more

Justin Osborne's profile image
Justin Osborne 
on Google
a month ago

This location is downright awful every time I visit. Great customer service but how are we messing up the order every single time? Bro read my order back to me twice and still gave me the complete opposite of what I asked for. I’d rather eat crayons than eat at this establishment. Belton is better. 

Kristin Luehrman's profile image
Kristin Luehrman 
on Google
a month ago

Edit: I did get ahold of them and they offered me a resolution. I did a mobile order. Picked it up and got home and I’m missing food. . Everytime I call I get mailbox is full try again later. 

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Frequently asked questions about Freddy's Frozen Custard & Steakburgers

How is Freddy's Frozen Custard & Steakburgers rated?

Freddy's Frozen Custard & Steakburgers has a 3.5 star rating with 254 reviews. 

When is Freddy's Frozen Custard & Steakburgers open?

Freddy's Frozen Custard & Steakburgers is closed now. It will open at 10:30 a.m. 

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