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Freddy's Frozen Custard & Steakburgers

3.8

About this business

At Freddy’s Frozen Custard & Steakburgers, we bring the perfect blend of delicious treats and savory meals to Helena, AL. As a renowned fast-casual restaurant, we offer a mouthwatering menu that includes our freshly churned frozen custard treats and premium, cooked-to-order steakburgers. Located in the heart of Helena, we’re a favorite among locals and visitors alike for our genuine hospitality and quality ingredients served in a clean, family-friendly environment. Whether you're craving a sweet treat or a satisf... read more

Location details

2556 Helena Rd Suite A, Helena, AL 35080, Helena, AL, 35080, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
3.8282 reviews
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Derrick Shelton's profile image
Derrick Shelton 
on Google
a day ago

Every time I come in here, they ignore me for quite some time and then I get my food cold, and while the ice cream should be, the rest of it should not. I dunno what's happening to customer service, but this is unacceptable. 

Nikki Butler's profile image
Nikki Butler 
on Google
a week ago

We ordered online ahead of time just to be told that they were out of vanilla ice cream when we got there. Ok, it happens we can do chocolate. Then when we finally get our shakes 10 minutes later to go with our cold burgers, there were no fries in the bags? So we had to wait another 10 minutes for more fries. Severely understaffed and service was lacking. Won’t be back. 30 dollars wasted and cold food 

Joshua Wyatt's profile image
Joshua Wyatt 
on Google
2 weeks ago
Lynden Odom's profile image
Lynden Odom 
on Google
3 weeks ago

Idk how this place ever has anything other than a 1 star. I’ve been to this place 5 times, and all 5 times something has either been missing or wrong. In this particular time, I ordered a tub of ice cream with several topping, only to get the tub of ice cream with every topping in a bag on the side. Not only that, but I’m missing 2 toppings. I love when I go to an ice cream place and order ice cream only to be told that I’m going to have to do their job and mix the toppings in the whole tub of ice cream. I’m done going to Fr... read more

Chris Hayes's profile image
Chris Hayes 
on Google
3 weeks ago
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Frequently asked questions about Freddy's Frozen Custard & Steakburgers

How is Freddy's Frozen Custard & Steakburgers rated?

Freddy's Frozen Custard & Steakburgers has a 3.8 star rating with 282 reviews. 

When is Freddy's Frozen Custard & Steakburgers open?

Freddy's Frozen Custard & Steakburgers is open now. It will close at 11:00 p.m.  

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