Fred Meyer Pharmacy

Liz Banach 

on Google

2 months ago

I recently changed insurance and am navigating new prescriptions with a new psychiatrist - an already stressful transition. I called with genuine questions about a refill date discrepancy I noticed between my old insurance and what the pharmacy had on file. Instead of receiving any clarity or basic courtesy, the pharmacist was dismissive, showed zero empathy, and ultimately hung up on me mid-conversation. I wasn't being difficult. I was confused - which is a completely reasonable thing to be when your insurance, doctor, and ... read more

Shaiju Kuppusamy 

on Google

4 months ago

Terrible service – No accountability or compassion ​Rating: ⭐☆☆☆☆ ​I am beyond frustrated with the service at this Fred Meyer pharmacy. I used their IVR (automated phone system) to refill a prescription, and the system confirmed it would be ready for pickup the next day after 2:00 PM. ​When I arrived, I was helped by a technician named Kelly. She told me she didn't have the order. When I explained that I had a confirmation from their own automated system, she simply repeated, "I didn't receive the order." I asked her if it w... read more

Nan 

on Google

a year ago

Courteous service. I usually have zero wait, but at most five minutes. So convenient. I either call in or if I drop by, they usually can fill the prescription in fifteen minutes, much shorter than the time it takes me to do the grocery shopping. I imagine most have my experience and just haven’t written a review. Sometimes being good and consistent isn’t enough to prompt a review. I took the time to write one because I don’t think the mediocre or bad reviews reflect the overall experience here.