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Fred Loya Insurance
- Auto Insurance
- Simi Valley, CA
About this business
Location details
2050 First St Suite 103, Simi Valley, CA 93065, Simi Valley, CA, 93065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Exceptionally bad customer service. It took less than 5 minutes for the female insurance representative to tell me she could not assist at all. Please go back to school and get a communications degree so you can train your employees on how to properly communicate with customers otherwise your store will be known for not wanting any business.
Exceptionally bad customer service, had me out of the building in less than 5 minutes with a NO answer despite giving the complete opposite info over the phone. If you aren't trying to address a customer in a manner that clearly shows you are trying to assist them you might as well close up shop and shut the phone lines off.
This place never has staff !! They never respect the hours posted online they open whenever they want pretty much
Their prices are good so that’s why they get 3 stars. If I had a great driving record I’d go somewhere else but can’t. To be fair they’re better than Adriana’s insurance or those other wack insurance agencies. Just wish they had better customer service, their people make it seem like they’re doing you a favor for you paying their insurance. Specially the guy at San Fernando location on workman and the lady at Simi valley not the pregnant one the other one.
Frequently asked questions about Fred Loya Insurance
How is Fred Loya Insurance rated?
Fred Loya Insurance has a 3.1 star rating with 27 reviews.
When is Fred Loya Insurance open?
Fred Loya Insurance is closed now. It will open on Monday at 9:00 a.m.
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