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Fred Loya Insurance
- Auto Insurance
- San Marcos, TX
About this business
Location details
1941 N Interstate 35 Frontage Rd Ste 119, San Marcos, TX 78666, San Marcos, TX, 78666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Excelente atención.
I was rear-ended in July by a driver insured with Fred Loya, and it’s now mid October — I’m still waiting for reimbursement for my rental car expenses. I’ve had to pay nearly $3,000 out of pocket. Throughout this entire process, nobody at this company has followed up, returned my calls, or responded to emails about the reimbursement checks. Their customer service is absolutely unacceptable. Nohely Arvizu was my adjuster and never followed up on any communications that were left for her. If I could give 0 stars, I would. Plea... read more
Ximenna was quick to assist and knowledgeable. She provided outstanding service. She was patient and kind. Employee of the month status. 🙌
Employees here are not properly trained my payments change and I was not notified so when payments came up, it was a struggle to try to communicate with them. They pretty much told me if I don’t pay the full amount. I’m not gonna have my insurance. My husband and I will definitely be looking to switch to something else.
Frequently asked questions about Fred Loya Insurance
How is Fred Loya Insurance rated?
Fred Loya Insurance has a 3.7 star rating with 63 reviews.
When is Fred Loya Insurance open?
Fred Loya Insurance is closed now. It will open tomorrow at 10:00 a.m.
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