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Fred Loya Insurance
- Auto Insurance
- Galveston, TX
About this business
Location details
6702 Seawall Blvd, Galveston, TX 77551, Galveston, TX, 77551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I'm just reviewing the customer service and setting up insurance. I don't know the experience if something were to actually occur. ✨️💖 Shoutout to CLAUDIA! She was amazing! Patient, knowledgeable and kind. Gave me the best quote I've shopped for the legal insurance minimum. That's all I needed! THANK YOU SO MUCH CLAUDIA!!
Marissa Perez is a wonderful employee there and she has no problem going into detail about any means of your insurance coverages and fine print!!! Great job!!!!
I hope Jeilyn's (from Galveston's Fred Loya) employer is very aware of what a valuable employee Jeilyn is. I called before close to renew my policy and she had all of my information pulled up and my options ready to go before I got there. She patiently waited even after close for me to gather and bring all of the information she needed. Which..I might add was not excessive or impossible to come by like with most insurance companies. She gave me the very best options. Which...I might add are better price points than you can f... read more
I must express that, as a business owner, the agent lacked any sort of customer service training based on my own encounter. Upon entering the store with my wife, the agent exhibited a rude demeanor and seemed uninterested in assisting us. I cannot be certain if it was due to my Trump hat or their ethnicity, but throughout the interaction, her tone was very unenthusiastic. My wife was tempted to confront her, but we ultimately decided to leave.
The insurance rep. Rosy really sucked. She was lazy and not helpful. The whole experience was bad.
Frequently asked questions about Fred Loya Insurance
How is Fred Loya Insurance rated?
Fred Loya Insurance has a 3.2 star rating with 26 reviews.
When is Fred Loya Insurance open?
Fred Loya Insurance is closed now. It will open at 9:00 a.m.
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