Fred Loya Insurance

Juliana Urbina 

on Google

6 days ago

I came in to cancel my policy on the 15th of October. Left a note for the manager with Jameila because she said a manager had to be in for cancellations and she would make sure she did it by the end of the day. Then I start receiving messages stating my draft will be in a couple of days so I go back in office and speak to Jameila again because the policy should have been cancelled, and once again I am told the manager is not in and that she will contact me later. Now i’m getting charged for yet another month when it’s been A... read more

salvador miranda 

on Google

2 weeks ago

Lying corporate offices that don’t reply if they owe on a car they agreed to pay off then only send partial payment after their insured drunk driver hit my wires car 

Ashley Russell 

on Google

a month ago

I was rear-ended in July by a driver insured with Fred Loya, and it’s now mid October — I’m still waiting for reimbursement for my rental car expenses. I’ve had to pay nearly $3,000 out of pocket. Throughout this entire process, nobody at this company has followed up, returned my calls, or responded to emails about the reimbursement checks. Their customer service is absolutely unacceptable. Nohely Arvizu was my adjuster and never followed up on any communications that were left for her. If I could give 0 stars, I would. Plea... read more

Eliezer Correa 

on Google

a month ago

Great service at this location! The employees are professional attentive and more importantly helpful. I had the pleasure of being taken care of by the office manager Clarissa and she was awesome . Compassionate and efficient . The other girls there like Yamila and Carla have also helped me in various occasions . This is what you want from an office for everybody to be able to help you when you need it . Fred loyal has the best prices around don’t waste your time anywhere else . 

NIcolette LaRoe 

on Google

5 months ago

Jamila with Fred Loya was amazing. She was so helpful and after getting the run around from a number of people she was the only one to solve the problem. She was professional, courteous and most importantly resourceful. She walked me through the process and waited on the phone until she received verification on her end that the process was complete.