Fred Beans Ford of Langhorne Service

Jon Boscia 

on Google

2 weeks ago

They seem to be a typical dealer auto repair shop. I dropped my car off, got a quote then got the car fixed. Dealerships are generally more expensive, but that's normal everywhere. The service response time was adequate, I dropped my car off, had a major repair, they fixed it after I confirmed the charges. A lot of the negative reviews are from a while ago, not sure if this place got better, or I just had a good experience (Scott Carlisle helped me) but they did great. The only reason it's not 5 is because of cost, but again... read more

N.M. Y. S.S. 

on Google

5 months ago

Believe what others say about the horrible service here! Last summer I brought my Ford in for recall service. They kept it all day and turns out, they did not do the recall, but basically did a bubble gum and band-aid fix. I kept getting recall notices from Ford so I called them and was told by Beans that I had to bring it back in (a year later!). No one told me. So, I made the appt. and asked, do you have the parts? I was assured they did. I left my car there only to get a phone call later that they did NOT have all the par... read more

Nicole Hart 

on Google

9 months ago

Worst service so far bought my vehicle 4 months ago exactly at 3 months my vehicle started shutting off on me and not starting I called the service “several” times asking for a manager to please return my call and never did the manager call me I called back asking again to speak to a manager and every time I was told the manager was busy and that they would call me back which did not happen so I had waited almost 3 weeks and now my car really is giving me problems and had to drop off the vehicle to service center. I am frust... read more

Mary Far 

on Google

10 months ago

I would actually do a 0 if possible. Took my car in for a key fob! it's a joke that it is still not fixed. Second attempt. First attempt took two weeks to get an appointment. I took first available. The service advisor assigned Scott didn't even walk over to me, he told another advisor to reschedule me, I came too late in the day. It was 2:30. How long can it take a key fob? They kept the car overnight to replace the battery. I wish I would have tried a new battery!! Of course I had already replaced. When I picked up car of ... read more