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Fred Anderson Toyota of Charleston Parts
- Automotive
- Charleston, SC
About this business
Toyota parts come just as reliable as their vehicles. Fred Anderson Toyota of Charleson, South Carolina, is your one-stop destination for any OEM Toyota part or accessory you’re looking for. Whether you need the part for customization or repair, we have you covered. Not comfortable installing the part yourself? Our experienced service team offers quick installation. On the lookout for that hard-to-find part or accessory? Use our simple online order form and we’ll have the part to you in no time. Want to know more... read more
Location details
2100 Savannah Hwy, Charleston, SC, 29414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Steven R****** not only intently listened to my side of the misunderstanding of the service agreement, but also "resolved the issue! I'm back to servicing my FRS with my family plan back intact! Thanks Steven for going over and beyond the call of duty for [ME] as one of your long term customers! C.L.
Business response:
Thank you for the review Mrs. Livingston and it was nice meeting you.
Wrong Steve the appointment was 1:15 we sat there for 2.5 hours then went to ask what was going on. Christy Rice was rude and unprofessional. As we was leaving she told us good luck on the part. News flash; got the part from Toyota on rivers for 3 hundred dollars cheaper.
Business response:
Mr. T*****, I've left several messages requesting some info as we all pay the same for parts. I apologize if Chrissy was rude but she wasn't happy with the profanity from Mrs. T***** so I apologize for that. If you could please call me at your convenience I would love to discuss and look into with you. Steven R***** XXX-XXX-XXXX
Very very disappointed with this dealership, Bought a new tacoma 6 months ago, got a E mail stating my vehicle was due for its 5K maintaince schedule, I called and asked what does it include,They stated , oil change , ck out all fluids, rotate tires , and a 40 point inspection +, And asked me did I have any other concerns, I told them Yes, I do, The transmission has a few quirks that can lead to a Very dangerous condition, So I made a 2 week in advance appointment , When I got there, ( I live 125 miles away) (three hours of ... read more
Business response:
Hi Clem, the Tacoma has synthetic oil so the oil change is every 10K. If someone had misspoken then I apologize. As far as the attacking goes and throwing papers I've watched the cameras and will be more than happy to share that footage with you. I know we've already spoken and you have a family emergency so I'll talk to you Monday but I can assure you there was no vicious attack after seeing the video. I look forward to speaking to you and I hope all goes well with your family situation.
I brought my car to be fixed after an accident. The technicians were awesome. The service manager struggled a little bit with his customer service. While I think he is extremely knowledgeable, it was clear he was new to a management role. There was a lot of miscommunication which lead to both of us getting extremely frustrated. I was very upset when I picked up my car. I felt like the situation could have been handle better. On my side and his. Melissa, the assistant to the owner, called me within less than 24 of picking up ... read more
Frequently asked questions about Fred Anderson Toyota of Charleston Parts
How is Fred Anderson Toyota of Charleston Parts rated?
Fred Anderson Toyota of Charleston Parts has a 4 star rating with 18 reviews.
When is Fred Anderson Toyota of Charleston Parts open?
Fred Anderson Toyota of Charleston Parts is closed now. It will open at 7:00 a.m.
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