Frank's Jewelry & Watch Repair

nostalgic12 

on Citysearch

15 years ago

A diamond in the rough! – Frank's is everything a business should be, and that sets it apart from most businesses today where pride in customer service, competence and value have become obsolete. The staff at Frank's is honest, hard working, knowledgeable, and a pleasure to work with. I've had three watches repaired there, a Rolex, a Baume Mercier and a Swiss Army, and each experience has exceeded my expectations; watches looked and functioned like new, and even better once the Swiss Army was depressurized to withstand scuba... read more

RobinLouise 

on Citysearch

15 years ago

Fast, affordable and friendly! – I read wonderful reviews of Frank's on other web sites, and decided to take a necklace there that I wanted shortened. I brought it in right before Christmas, and even though it is a busy time of year, the necklace was finished exactly when promised. The alteration ended up costing less than the estimate, and my necklace was sparkling and newly cleaned when I picked it up. The women who worked there were friendly and helpful -- even suggesting a place that could appraise some of my other jewel... read more

mochisan 

on Citysearch

17 years ago

it's your decision – a couple walks into a store with two wedding bands, requesting engraving. when asked what they want engraved, they're not sure. they ask, "what do people have engraved?" you offer suggestions, ranging from initials, initial sets to dates to song titles to favorite phrases. they're still drawing a blank, though they are leaning toward initials, but they're not sure, and they don't know if they want one set, both, or in what order. these are wedding bands, not identification bracelets or lighters, it's a l... read more

paulstevens 

on Citysearch

17 years ago

Not friendly – I've been here twice for some engraving. The first the woman was just very impatient - the exact opposite of what good customer service should be, but I got my engraving anyway. The second time was even more overtly rude, so I left without getting it done. Maybe the repairs there are good, but who wants to deal with a bad attitude?